Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains.
Responsibilities
- Communicate with suppliers through emails, chats, and conference calls to gather compliance information and confirm document quality.
- Work directly with top-tier suppliers to assist with compliance requests.
- Handle supplier inquiries via email and chat to provide a positive experience.
- Engage with unresponsive suppliers through multi-channel outreach, education, and webinar invitations.
- Provide language support for internal translations, hosting webinars, and joining sales prospect calls.
- Collaborate with the Program Success team to strategize on customer campaigns and supplier issues.
- Validate and ensure quality assurance for compliance data.
- Act as a peer mentor to Supplier Support Agents.
Requirements
- Excellent verbal and written communication skills in English.
- Proficiency in additional languages such as Italian, French, or German may be required.
- Bachelor’s Degree or Higher diploma from a recognized learning institution.
- 1-2 years of related work experience in administration, reporting, research, data, supplier/customer support, or call centers.
- Ability to manage time effectively and handle multiple priorities.
- Computer proficiency in MS Office Suite and Google Applications.
- Self-starter with the ability to adhere to assigned deadlines.
- Solutions-first attitude and proactive engagement skills.
- Ability to build productive working relationships internally and externally.
Skills
- Verbal communication
- Written communication
- Time management
- Data validation
- Quality assurance
- MS Office Suite
- Google Applications
- Relationship building
Location
- Europe
Work Type
- Hybrid
Experience Level
- 1-2 years related work experience
Education Level
- Bachelor’s Degree or Higher diploma
Salary/Compensations
- EUR 51000 - EUR 58000
Benefits
- Vacation time that increases with tenure
- Comprehensive benefits packages
- Life leave days
- Competitive base salary
- Corporate bonus program
- Retirement savings options
- Flexible work options
- Volunteer days
- Corporate giving initiatives
- Professional development days
About the Company
- Assent is the leading AI native platform for supply chain sustainability and compliance.
- Trusted by complex manufacturers and distributors globally.
- Certified B Corporation.
- Over 900 team members across India, North America, Malaysia, the EU, and Kenya.
- Over 1,000 customers globally.
Equal Opportunity
- Assent is committed to building a diverse, inclusive, and high-performing team.
- Recruits and retains team members from diverse backgrounds and experiences.
- Fosters a culture of belonging where all team members are treated with dignity and respect.
- Provides accommodations for the interview and selection process upon request.