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About the Role

The Center for Alternative Sentencing and Employment Services (CASES) and the NYC Mayor’s Office of Criminal Justice (MOCJ) are seeking a Senior Program Manager to develop, implement, and oversee pretrial and diversion programs aimed at reducing jail population and providing necessary supports.

Responsibilities

• Manage pretrial and alternative to incarceration programs, including continuous management and coordination among non-profit provider organizations, system stakeholders, and city agencies.
• Cultivate and maintain excellent relationships with stakeholders from City and State government agencies, non-profit organizations, prosecutors, defense attorneys, judges, and directly impacted individuals and communities.
• Facilitate meetings with diverse stakeholders to continually improve and enhance programs.
• Develop quantitative and qualitative performance metrics for program oversight, quality assurance, policy decisions, and communications.
• Assist in developing and implementing new interventions to address unmet diversion needs of people with open criminal legal system cases.
• Implement quantitative and qualitative data reporting templates to track program outcomes.
• Implement data practices with service provider organizations, including reviewing program data and reporting on progress and outcomes.
• Manage communications and administrative support, including preparation of meeting materials, responding to stakeholder inquiries, scheduling meetings, and site visits.

Requirements

• BA in a relevant field required; Master’s Degree preferred.
• Minimum four years of full-time professional experience in criminal justice, social services, or a related field (or minimum 3 years with city government or 2 years with MOCJ).
• Thorough knowledge of the criminal justice system in New York City, including its operations and actors.
• Demonstrated operational leadership and success in designing and implementing innovative criminal justice programs.
• Demonstrated project management and problem-solving skills, with the ability to design and implement large-scale, long-term strategic plans.
• Ability to provide thought leadership on emerging concerns, informed by knowledge of criminal justice processes and the New York City criminal justice system.
• Proven ability to establish and maintain effective working relationships.
• Excellent organizational, time-management, and multi-tasking skills.
• Ability to take initiative, problem-solve, prioritize, and work independently and as part of a team in a fast-paced environment.
• Ability to pay close attention to detail, meet deadlines, work well under pressure, and use good judgment.
• Robust oral and written communication skills, including the ability to synthesize information quickly and frame policy issues and data clearly.

Skills

• Excellent communication skills
• Analytical skills
• Project management skills
• Problem-solving skills
• Organizational skills
• Time-management skills
• Multi-tasking skills
• Attention to detail
• Ability to work under pressure
• Good judgment
• Experience working in the courts
• Experience working in diversion programs
• Familiarity with statistical methodologies
• Ability to work independently
• Ability to work in a cross-disciplinary team environment

Location

• 1 Centre Street, Room 1012, New York, NY 10007

Work Type

• Full-time
• Limited flexible hours

Experience Level

• Senior

Education Level

• Bachelor's Degree
• Master's Degree preferred

Salary/Compensations

• $85,000.00 - $90,000.00 per year

Benefits

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually
• Additional summer self-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program

About the Company

• The mission of the Center for Alternative Sentencing and Employment Services (CASES) is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community.
• CASES cares about employee wellbeing.
• Our Values: PURPOSE - PEOPLE, UNITY, RESPECT, PROGRESS, OPTIMIZE, SOLUTIONS, EMPATHY.

Equal Opportunity

• CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.
• We also actively recruit individuals with prior involvement in the criminal legal system.