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About the Role

The Logistics Coordinator ensures timely delivery and installation of office pods and furniture across Europe, acting as the operational control tower between customers, warehouses, manufacturers, carriers, and installation partners. Success relies on proactive communication, problem-solving, and stakeholder alignment under time pressure. This is an operational specialist role.

Responsibilities

• Coordinate parcel, LTL, and FTL shipments across Europe, including carrier and freight forwarder bookings, transport planning, and delivery slot scheduling.
• Coordinate packaging requirements and prepare markings, labels, and necessary shipping documentation.
• Record and manage claims, investigate root causes, and coordinate credit notes, replacements, returns, and RMA cases.
• Maintain accurate product, supplier, tariff classification, and Incoterm data, as well as logistics information such as weights and dimensions.
• Develop and improve SOPs, templates, checklists, and workflows, and help automate logistics processes using the ERP system and Google Sheets.

Requirements

• Several years of professional experience in logistics, disposition, transport coordination, or freight forwarding.
• Completed vocational training or a degree in logistics, supply chain management, or a related field is preferred.
• Excellent English skills are a must; German is a strong advantage.
• Additional European languages are a plus.
• Confident working with ERP systems such as Odoo or similar tools.
• Strong skills in MS Office or Google Workspace, especially Google Sheets.
• Basic understanding of business intelligence or reporting tools is helpful.
• Strong organizational skills and a structured, reliable working style.
• Hands-on mentality and confidence managing several shipments and stakeholders at the same time.
• Strong communication skills and a collaborative, team-oriented mindset.

Skills

• Logistics
• Disposition
• Transport coordination
• Freight forwarding
• ERP systems (e.g., Odoo)
• MS Office
• Google Workspace
• Google Sheets
• Business intelligence
• Reporting tools
• Organizational skills
• Communication skills

Location

• Europe

Work Type

• Full-time

Experience Level

• Several years of professional experience

Education Level

• Vocational training or degree in logistics, supply chain management, or related field preferred

About the Company

• mute-labs and Berlin Acoustics share the mission of creating better spaces for focused work, communication, and collaboration.
• mute-labs provides silence in the workplace through phone and meeting booths.
• Berlin Acoustics offers high-quality acoustic solutions for modern workspaces.
• Both brands are established across several European markets.
• mute-labs aims to enable companies to achieve more by democratizing silence in the workspace.
• mute-labs is a "no tech" company focused on developing and selling hardware products like sound-insulated phone- and meeting booths.
• The company is profitable and has been since day one, with no investors.
• mute-labs experiences a steep growth curve in revenue and profit.
• The company is building a sustainable business for many generations to come.