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About the Role

The Medical Affairs Manager will serve as the medical and scientific leader for Canada, driving scientific engagement, healthcare professional education, medical strategy, and cross-functional collaboration. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is energized by the opportunity to build and contribute to a growing organization.

Responsibilities

• Serve as the medical and scientific expert for Hugel products and therapeutic areas in Canada.
• Provide scientific leadership and evidence-based medical guidance to internal stakeholders and healthcare professionals.
• Monitor clinical, scientific, and competitive developments and translate insights into actionable business recommendations.
• Support Canadian business planning through medical insights and customer perspectives.
• Establish and maintain trusted partnerships with Key Opinion Leaders (KOLs), investigators, and healthcare professionals.
• Conduct compliant scientific exchange and communicate clinical data in a balanced, non-promotional manner.
• Identify emerging trends, unmet medical needs, and opportunities to improve patient outcomes.
• Support advisory boards, speaker programs, congresses, and scientific meetings.
• Respond to medical and scientific inquiries from healthcare professionals and internal stakeholders.
• Provide accurate, balanced, and evidence-based information.
• Support development and review of medical response documents and scientific communications.
• Ensure appropriate documentation and tracking of medical inquiries.
• Lead the medical strategy, scientific oversight, and governance of healthcare professional education and training programs.
• Identify, evaluate, and qualify healthcare professional trainers and external scientific experts.
• Ensure all educational content remains aligned with approved product information, current scientific evidence, and applicable compliance requirements.
• Provide medical review and approval of training materials and educational programs.
• Collaborate with Commercial, Compliance, Regulatory Affairs, and Clinical Training teams while maintaining Medical Affairs ownership of scientific content.
• Monitor training effectiveness and recommend continuous improvements.
• Provide scientific and technical education to healthcare professionals during new account onboarding.
• Support clinical product evaluation and ongoing scientific engagement to optimize customer experience.
• Conduct medical review of promotional and non-promotional materials.
• Ensure scientific accuracy and compliance with Health Canada requirements, PAAB guidelines, the IMC Code, and company policies and procedures.
• Collaborate closely with Regulatory Affairs, Compliance, Pharmacovigilance, and Legal.
• Identify and appropriately report adverse events, product complaints, and other safety-related information in accordance with company procedures.
• Collaborate with Pharmacovigilance and Quality teams to support patient safety and regulatory compliance.
• Serve as an active member of the Canadian Leadership Team.
• Provide strategic medical input for cross-functional collaboration.
• Collaborate cross-functionally while maintaining independence of Medical Affairs decision-making.
• Contribute to the development of medical strategies supporting long-term growth in Canada.
• Build scalable Medical Affairs capabilities, processes, and governance frameworks.
• Support future recruitment, onboarding, and development of Medical Affairs personnel.
• Within 1–3 years, establish and lead a high-performing Medical Affairs team aligned with business growth.
• Foster a culture of scientific excellence, compliance, accountability, and collaboration.

Requirements

• Minimum 5 years of Medical Science Liaison (MSL) experience.
• 2–3 years of people leadership or project leadership experience preferred.
• Demonstrated experience building and influencing KOL networks.
• Strong understanding of Health Canada, PAAB, IMC, and other applicable compliance requirements.
• Exceptional presentation, communication, and scientific interpretation skills.
• Strategic mindset with the ability to operate independently in a growth-stage environment.
• High integrity, strong compliance orientation, and a collaborative, cross-functional mindset.
• Willingness to travel up to 50% across Canada.

Skills

• Medical Affairs
• MSL
• KOL Engagement
• Scientific Exchange
• Medical Information
• HCP Education
• Promotional Material Review
• Pharmacovigilance
• Product Quality
• Cross-functional Collaboration
• Leadership
• Presentation Skills
• Communication Skills
• Scientific Interpretation
• Strategic Thinking
• Compliance
• Integrity

Location

• Canada

Work Type

• Full-time
• Hybrid

Experience Level

• Minimum 5 years of Medical Science Liaison (MSL) experience
• 2-3 years of people leadership or project leadership experience preferred

Education Level

• Advanced healthcare/scientific degree (MD, PharmD, PhD, or MSc) preferred
• RN with relevant medical aesthetics experience may also be considered

Salary/Compensations

• $130,000–$150,000 per year

About the Company

• Founded in 2001, Hugel is a South Korea–based global leader in medical aesthetics, specializing in the development and commercialization of botulinum toxin, hyaluronic acid fillers, skin boosters, threads, and biocosmetics.
• Hugel has built a strong global footprint, with commercial presence in approximately 70 countries and operations across nine international subsidiaries.
• Hugel Aesthetics was formed as the Company's dedicated North American business unit, established to lead commercialization in the United States, Canada, and Australia.
• Backed by Hugel's global scale and expertise, Hugel Aesthetics is a well-resourced, growth-oriented organization focused on expanding access to Letybo and establishing a strong, long-term presence in medical aesthetics.
• We are rebuilding our Canadian organization, creating a culture that is intentionally different from traditional, highly layered companies.
• This is a rare opportunity to join at an early stage and help shape not only the business, but the way we work, lead, and grow together.
• Our culture is rooted in high ownership, collaboration, and the belief that every voice matters.
• We value people who bring ideas, take initiative, and want a true seat at the table.
• In this environment, individuals are empowered to make an impact, move with agility, and help build what comes next.
• Above all, we are deeply customer focused.
• We are committed to earning trust, building long-term partnerships, and delivering meaningful value through science, transparency, and integrity.