About the Role
Dr. Clean Inc. is seeking an experienced Cleaning Technician Lead Hand for the Greater Toronto Area. This role involves assisting with training and directing cleaning staff, monitoring service quality, managing supplies and equipment, and performing cleaning duties as needed. The position offers opportunities for leadership and professional growth within a growing company.
Responsibilities
- Assist with training and coaching new and existing cleaning technicians on proper cleaning techniques, safety procedures, site requirements, and company policies.
- Provide direction and support to cleaning staff to help ensure assigned duties are completed correctly and on schedule.
- Monitor the quality of cleaning services and help identify and correct service deficiencies.
- Assist with maintaining adequate inventories of cleaning products and supplies.
- Ensure cleaning tools and equipment are used properly, remain functional, and are reported for maintenance or replacement when necessary.
- Serve as an on-site contact for clients when required and communicate service concerns or escalations to management.
- Provide management with clear updates regarding staffing, supplies, equipment, site conditions, and service concerns.
- Report to assigned sites and complete cleaning duties when coverage is required due to absences, no-shows, or staffing shortages.
- Support site security procedures, including the responsible handling of keys, access cards, and alarm codes.
- Promote a safe, respectful, and professional work environment.
- Sweep, mop, wash, and sanitize assigned areas.
- Vacuum carpets, entrance mats, runners, and other floor surfaces.
- Clean and restock washrooms.
- Clean and disinfect high-touch surfaces.
- Dust furniture, fixtures, ledges, and other assigned surfaces.
- Collect waste, replace liners, and empty garbage and recycling containers.
- Pick up debris and maintain the general appearance of assigned areas.
- Follow site-specific cleaning schedules, checklists, and client requirements.
- Use cleaning products, tools, and equipment safely and correctly.
- Complete routine care and basic maintenance of cleaning equipment.
- Follow all site access, security, health, and safety procedures.
- Maintain a clean, safe, and hygienic environment for clients, employees, and visitors.
Requirements
- Minimum of two to three years of janitorial or commercial cleaning experience.
- Previous lead hand, supervisory, coaching, or training experience is considered an asset.
- Strong knowledge of commercial cleaning techniques, products, tools, and equipment.
- Familiarity with workplace health and safety requirements, including WHMIS and the Occupational Health and Safety Act.
- Strong communication, leadership, organizational, and problem-solving skills.
- Ability to provide clear direction while working respectfully and professionally with team members and clients.
- Dependable, punctual, and able to work independently with limited supervision.
- Must be bondable and able to complete a Criminal Record Check.
- Valid Ontario driver’s licence required.
- Must have a reliable personal vehicle to travel to and from assigned client sites.
- Must be available to work evenings, overnight shifts, weekends, and holidays when required.
- Basic computer and mobile-device skills, including email, digital checklists, and mobile applications, are considered an asset.
- Ability to lift up to 30 pounds and perform physical duties while standing, walking, bending, and reaching for extended periods.
Skills
- Commercial cleaning techniques
- Cleaning products
- Cleaning tools
- Cleaning equipment
- Workplace health and safety
- WHMIS
- Occupational Health and Safety Act
- Communication
- Leadership
- Organizational skills
- Problem-solving
- Computer skills
- Mobile-device skills
- Digital checklists
- Mobile applications
Location
- Greater Toronto Area and surrounding areas
Work Type
- On-site
- Full-time
Experience Level
- 2-3 years of janitorial or commercial cleaning experience
- Previous lead hand, supervisory, coaching, or training experience is considered an asset
Salary/Compensations
- $22 - $24 /hourly
Benefits
- Competitive compensation
- Opportunities for professional growth and advancement
- Training and development opportunities
- A supportive and collaborative team environment
- The opportunity to take on a leadership role within a growing company
About the Company
- Dr. Clean Inc. is a trusted cleaning services provider with over 15 years of experience serving businesses across Ontario.
- With offices in Sudbury, Timmins, and the Greater Toronto Area, we provide janitorial, industrial, and labour services to clients across a wide range of industries.
- Our team takes pride in delivering high-quality service and maintaining clean, safe environments that support the health and success of our clients.
- At Dr. Clean Inc., we empower our cleaning technicians with the training, tools, and support needed to provide dependable service tailored to each client’s requirements.
