About the Role
We are seeking a strategic compliance leader to drive Medicaid provider compliance, audit readiness, regulatory integrity, and enterprise risk management. This role involves shaping compliance strategy, leading cross-functional initiatives, influencing business decisions, and advancing solutions to strengthen regulatory performance and operational excellence. You will partner with executive leadership, health plan stakeholders, compliance, legal, provider operations, and external auditors to identify compliance risks, develop mitigation strategies, and establish best-in-class audit and compliance practices.
Responsibilities
- Lead enterprise-wide provider compliance, audit preparedness, and regulatory initiatives.
- Serve as the primary subject matter expert for complex provider compliance matters.
- Develop and execute audit response and remediation strategies.
- Influence cross-functional stakeholders and senior leadership.
- Assess emerging regulatory requirements, contractual obligations, and business risks.
- Lead complex, high-visibility projects spanning multiple departments.
- Establish and maintain compliance monitoring frameworks, key performance indicators, and reporting mechanisms.
- Drive continuous improvement efforts through process redesign, automation, control optimization, and best practice implementation.
- Provide mentorship, guidance, and technical leadership to analysts and compliance professionals.
- Build and maintain strong working relationships with regulators, auditors, health plans, provider relations teams, legal, compliance, and operational leadership.
- Present audit outcomes, compliance risks, trends, and recommendations to senior leadership and executive stakeholders.
Requirements
- 7+ years of healthcare compliance, audit, or provider operations experience
- Proven ability to lead complex projects and compliance initiatives
- Experience managing audits, CAPs, and regulatory responses
- Strong analytical, risk assessment, and problem-solving skills
- Knowledge of Medicaid regulations and provider compliance requirements
- Excellent communication and stakeholder influence skills
- Ability to drive results across teams and manage competing priorities
- Advanced Excel and data analysis proficiency
- Experience with Medicaid provider compliance, provider data management, and healthcare network operations (Preferred)
- Proven success leading audits, compliance programs, and process improvement initiatives (Preferred)
- Experience developing compliance frameworks, controls, and governance programs (Preferred)
- Strong partnership experience with regulators, auditors, and senior leadership (Preferred)
- Knowledge of provider data systems, reporting tools, and compliance monitoring (Preferred)
Skills
- Medicaid provider compliance
- Audit readiness
- Regulatory integrity
- Enterprise risk management
- Compliance strategy
- Cross-functional initiative leadership
- Stakeholder influence
- Regulatory environments
- Organizational change
- Business outcomes
- Provider compliance
- Audit management
- Regulatory oversight
- Contractual compliance
- Risk awareness
- Data integrity
- Internal controls
- Process standardization
- Organizational performance
- Strategic decision-making
- Emerging compliance risks
- High-impact compliance initiatives
- Analytical capabilities
- Executive-level communication
- Sustainable compliance outcomes
- Audit response strategies
- Remediation strategies
- Root cause analysis
- Control improvement
- Long-term compliance improvements
- Priority alignment
- Challenge resolution
- Effective compliance solutions
- Regulatory requirements assessment
- Contractual obligations assessment
- Business risks assessment
- Proactive compliance strategies
- Operational readiness
- Project governance
- Risk management
- Project execution
- Compliance monitoring frameworks
- Key performance indicators (KPIs)
- Reporting mechanisms
- Compliance effectiveness measurement
- Continuous improvement
- Process redesign
- Automation opportunities
- Control optimization
- Best practice implementation
- Mentorship
- Guidance
- Technical leadership
- Organizational capability development
- Knowledge development
- Relationship building
- Regulator relations
- Auditor relations
- Health plan relations
- Provider relations
- Legal relations
- Compliance relations
- Operational leadership relations
- Audit outcome presentation
- Compliance risk presentation
- Trend presentation
- Recommendation presentation
- Healthcare compliance
- Provider operations
- Project leadership
- Audit management
- CAP management
- Regulatory response management
- Analytical skills
- Risk assessment
- Problem-solving skills
- Medicaid regulations
- Provider compliance requirements
- Communication skills
- Stakeholder influence skills
- Results-driven
- Priority management
- Excel proficiency
- Data analysis proficiency
- Provider data management
- Healthcare network operations
- Compliance program leadership
- Process improvement leadership
- Compliance framework development
- Control development
- Governance program development
- Partnership experience
- Provider data systems
- Reporting tools
- Compliance monitoring
- Strategic leadership
- Business acumen
- Risk management
- Regulatory requirement translation
- Business solution development
- Influence skills
- Stakeholder engagement
- Trusted partnership building
- Senior leader communication
- Cross-functional influence
- Operational excellence
- Continuous improvement
- Data utilization
- Compliance expertise
- Process optimization
- Control strengthening
- Sustainable results delivery
Work Type
- Full time
Experience Level
- 7+ years of healthcare compliance, audit, or provider operations experience
Education Level
- Bachelor's degree
- Master's degree in Healthcare Administration, Business Administration, Public Health, Compliance, or related field preferred
- Equivalent combination of education, specialized training, and relevant experience may be considered
Salary/Compensations
- $54,300.00 - $159,120.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
About the Company
- We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
- At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
- Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
