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About the Role
As a Domestic Loss Adjuster, you will manage a caseload of domestic property damage claims, visiting customers, coordinating contractors, and settling claims. You will be a calming presence during difficult times for policyholders and compile comprehensive reports.
Responsibilities
- Manage a caseload of domestic property damage claims
- Visit customers in their homes
- Coordinate visits from contractors
- Settle claims
- Compile comprehensive reports
Requirements
- A full UK Driving Licence is essential for travel by car
- Understanding of how a home insurance policy operates
- Basic understanding of the make-up of a domestic property
- Excellent communication skills for speaking and writing to policyholders, insurers, and contractors
- Ability to explain complex details clearly
- Ability to negotiate fair settlements
- Ability to identify and solve problems efficiently
- Ability to manage time effectively, prioritize tasks, and meet deadlines
- Ability to handle multiple claims simultaneously
Skills
- Communication skills
- Problem-solving abilities
- Time management
Location
- Redhill
- Dartford
- Tunbridge
Work Type
- Permanent
- Flexible working from office or home
Experience Level
- Seasoned professionals
- Those returning to the workforce
- Everyone in-between
Education Level
- Working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification
Salary/Compensations
- Competitive salary taking into account skills, experience and qualifications
Benefits
- Self Invested Personal Pension Scheme (SIPP)
- Incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance
- Holiday allowance of 25 days plus bank holidays
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
- Comprehensive Training
- Professional Development
About the Company
- Sedgwick is a company where colleagues work every day for people around the world who are facing the unexpected.
- Sedgwick offers a caring culture and work-life balance.
- Sedgwick works behind the scenes for trusted insurance brands, resolving millions of claims annually.
- Sedgwick University offers comprehensive training and development with over 15,000 courses.
- Sedgwick is a community passionate about making a difference by protecting people and businesses.
Equal Opportunity
- Zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.