Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Oversee the processing of invoices in an electronic record keeping system and support the Self-Direction department with expense-related issues and questions.

Responsibilities

• Assure timely and accurate processing of invoices for people receiving services.
• Follow all processes and procedures set forth by OPWDD and EPI.
• Review submitted invoices for completeness, accuracy, and compliance with applicable policies and procedures.
• Ensure all invoices reflect accurate billing information and correct supporting documentation.
• Identify discrepancies, errors, or unauthorized charges and take corrective actions.
• Verify that expenses align with approved Self-Direction budgets and authorized services.
• Assess expenses through a person-centered lens, ensuring they align with the individual's Life Plan and chosen goals.
• Provide ongoing education, training, and clarification to Self-Direction Coordinators and Support Brokers regarding invoicing processes, standards, documentation requirements, and allowable expenses.
• Provide training and act as a resource to promote understanding and consistent application of invoicing standards and process.
• Communicate effectively with vendors, brokers, fiscal intermediaries, and other team members to resolve invoices and billing issues.
• Maintain accurate and organized records of all invoices, communications, and decisions related to expense decisions.
• Review all new expenses to ensure compliance with OPWDD guidance prior to payment.
• Participate in team meetings and professional development opportunities.
• Perform other duties as requested by Self-Direction Supervisor and/or designee within the scope of practice.
• Complete specific company required training as mandated by OPWDD at time of hire and annually thereafter.
• Adhere to all departmental/company policies and procedures.
• Apply and interpret OPWDD guidance to determine allowable and non-allowable expenses.
• Stay updated on OPWDD policies, Self-Direction budget rules, and Medicaid requirements relevant to invoice processing.
• Consistently demonstrate EPI’s Values: Integrity, Courage, Adaptability, Respect.

Requirements

• Must maintain confidentiality and exercise discretion concerning all business-related matters.
• Must possess and maintain a valid NYS Driver’s License.
• A vehicle is required for business travel.
• Solid verbal and written communication skills.
• Ability to communicate with all persons supported and a diverse employee population of various levels within the organization.
• Demonstrated ability to use poise, tact, maturity, and diplomacy during difficult and/or stressful situations to effectively collaborate and resolve issues.
• Proven ability to work in a fast-paced environment.
• Demonstrated ability to manage multiple tasks and customer requests while meeting deadlines.
• Must be able to talk, hear, stand, walk, and/or sit for extended periods of time.
• May have to twist, bend, use hand to finger, stretch with hands and arms.
• Specific vision abilities required include close vision and ability to adjust focus.
• May be exposed to strong odors from time to time.
• Must be able to lift and carry up to 50 lbs.
• Exposure to changing weather conditions will occur.

Skills

• Microsoft Email
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Teams

Location

• Rochester, N.Y.

Work Type

• Full-time

Experience Level

• 2 years of Human Service experience
• 1 year of Human Service experience

Education Level

• High School Diploma
• Bachelor's degree preferred

Salary/Compensations

• $21.00 - $24.00 Commensurate with Experience

About the Company

• Empowering People's Independence (EPI)
• 1650 South Avenue Rochester, N.Y. 14620
• Call or Text us at (585)204-0896
• recruiter@epiny.org

Equal Opportunity

• We are an equal opportunity employer.