About the Role
We are looking for a Sales Associate for a part-time (20 hours/week) permanent position in our Salomon Store in London, UK. This role involves utilizing exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales. You will accompany and advise customers to provide a high-level customer experience and promote complementary products. This position requires confidence in cash handling, mastery of standard operating procedures, and acting as a brand ambassador.
Responsibilities
- Utilize exceptional customer service skills, sales techniques, and Salomon product knowledge to connect customers with the right product and drive sales.
- Accompany and advise customers to provide them with a high-level customer experience and propose complementary products (additional sales).
- Be proficient in Sales Techniques and the Digital Tools available in store to provide outstanding customer service.
- Assist in protecting company assets and procedures through promoting loss prevention and ensure that the stockroom is clean and well-organized.
- Be confident at cash handling.
- Master standard operating procedures, health and safety guidelines, visual merchandising and community marketing principles.
- Be a brand ambassador and leverage the brand service culture.
- This position involves 100% presence on the sales floor.
Requirements
- Previous experience in customer service and retail.
- Love interacting with people and sharing enthusiasm with the team.
- Passion and knowledge of Salomon's core sports.
- Team player.
- Hands-on approach with a strong willingness to learn.
- Flexibility to work a schedule that can include evenings, weekends and holidays.
Skills
- Customer service
- Sales techniques
- Product knowledge
- Cash handling
- Loss prevention
- Stockroom organization
- Standard operating procedures
- Health and safety guidelines
- Visual merchandising
- Community marketing
Location
- London, UK
Work Type
- Part-time
- Permanent
- Onsite
Experience Level
- Previous experience in customer service and retail
Salary/Compensations
- Fixed salary + monthly bonus scheme
Benefits
- Local benefits
- Discounts on AmerSports products including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson from day one
About the Company
- Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.
- Salomon was born in 1947 in the heart of the French Alps and is committed to innovative design and passion for mountain sports.
- Salomon delivers innovation and progression to mountain sports, expanding the limits of possibility.
- Salomon is headquartered in Annecy, France.
- Join a French company, based in the French Alpes, with a worldwide presence, concerned about the well-being of its employees and committed to respecting the environment.
- Career opportunities in France or abroad.
- Develop your potential and skills as part of a friendly and supportive team.
Equal Opportunity
- Diversity is one of Salomon's five central values, therefore we are committed to creating an inclusive environment for all.
- At Salomon, we believe that diversity fuels innovation. We are committed to offering an inclusive place where recruitment and career development are based on qualifications, experience, skills, performance and personal merit.
