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About the Role

The Privacy Operations team is seeking an individual to own programs central to how Stripe handles privacy at scale. This role involves end-to-end management of data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, ensuring operations are regulatory-ready and auditable. You will identify process improvements, build documentation and tooling, and act as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners.

Responsibilities

Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale
Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation
Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support
Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation
Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets

Requirements

5+ years of demonstrated privacy program management and a proven track record of operationalising and scaling cross-functional organisation-wide programs from the ground up
Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences
Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA
Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations
Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use
Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes
Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities
A team player, willing to pitch in where needed

Skills

Privacy program management
Operationalizing and scaling cross-functional programs
Collaboration
Communication
Relationship-building
Succinctly conveying complex ideas
GDPR
CCPA
LGPD
PIPEDA
Privacy impact assessments (PIAs and DPIAs)
Data subject request workflows
Records of processing activities (ROPA)
Problem analysis
Root cause identification
Trend analysis
Documenting complex narratives
AI tooling
Jira

Experience Level

5+ years

About the Company

Stripe is a financial infrastructure platform for businesses.
Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
This role offers an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.