Commercial Services Manager at Austin Telco Federal Credit Union | Austin, TX, US | Rezi

Commercial Services Manager at Austin Telco Federal Credit Union

Commercial Services Manager

Austin Telco Federal Credit Union · Austin, TX, US

1 months ago

Commercial Services Manager

Austin Telco Federal Credit Union · Austin, TX, US

2 months ago
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About the Role

Austin Telco Federal Credit Union is seeking a strategic leader for commercial banking and treasury management operations to develop teams, drive growth, and ensure operational excellence. This role offers an opportunity to grow with the organization and make a daily difference.

Responsibilities

  • Develop and implement business services plans for commercial banking and treasury management programs.
  • Assist with creating and monitoring commercial banking policies, procedures, and operational standards.
  • Assist with the development and enhancement of commercial deposit, treasury, and cash management products and services.
  • Analyze market trends, member needs, and competitive conditions to identify opportunities for growth and innovation.
  • Manage daily operations of commercial depository and treasury management services, ensuring efficiency and regulatory compliance.
  • Ensure seamless integration of commercial banking services across delivery channels.
  • Assist with overseeing high-risk operational processes, including commercial onboarding, account management, and treasury product implementation.
  • Monitor performance metrics, financial results, and departmental KPIs.
  • Manage, mentor, and evaluate the Commercial Services support team to ensure high performance and professional growth.
  • Ensure alignment with organizational goals, values, and service standards.
  • Drive a culture of accountability, innovation, and member-focused service.

Requirements

  • Bachelor's degree in Finance, Business Administration, Economics, or a related field.
  • Direct Commercial Banking experience will be considered in lieu of a bachelor's degree.
  • Minimum of 5 years of progressive experience in commercial banking, treasury management, or financial services.
  • Minimum of 3 years of leadership or management experience.
  • Demonstrated success in developing and managing financial services teams.
  • Strong background in commercial product development, risk management, and operational oversight.
  • Proven ability to drive growth, innovation, and organizational alignment.
  • Good credit standing (verified prior to interview).
  • Successful background check and drug screening upon offer.

Skills

  • Commercial Banking
  • Treasury Management
  • Financial Services
  • Leadership
  • Management
  • Product Development
  • Risk Management
  • Operational Oversight
  • Growth
  • Innovation
  • Organizational Alignment
  • Advanced treasury management systems
  • Digital banking platforms
  • Commercial product innovation

Location

  • 11149 Research Blvd, Austin, TX 78759

Work Type

  • Exempt

Experience Level

  • Minimum of 5 years of progressive experience in commercial banking, treasury management, or financial services
  • Minimum of 3 years of leadership or management experience

Education Level

  • Bachelor's degree in Finance, Business Administration, Economics, or a related field
  • Master's degree (MBA or equivalent)

Benefits

  • Supportive culture with opportunities for growth and leadership development

About the Company

  • At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other.
  • We're more than a credit union — we're a community.
  • Mission-driven organization rooted in respect, empathy, service, integrity, and cooperation.
  • Opportunity to lead impactful commercial banking strategies that support business members and organizational growth.

Equal Opportunity

  • We celebrate diversity and are committed to creating an inclusive environment for all employees.