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About the Role

The Director, Investment Operations and Treasury provides investment analysis, reporting, and oversight for the assets held by The Trust and Community Funds, Inc. This role serves as the primary liaison to the external investment advisor, ensuring alignment with organizational objectives, supports the Investment Committee, and oversees relationships with various financial service providers. The position also leads investment operations, treasury, and liquidity management, driving continuous improvement of systems and processes.

Responsibilities

Serve as primary liaison to the external investment advisor, ensuring alignment with the investment policy, asset allocation, and organizational goals.
Monitor portfolio performance, evaluating results against benchmarks and reviewing advisor activities on an ongoing basis.
Work in coordination with the external investment advisor on performance reporting and investment-related data to ensure accuracy, transparency, and timely delivery to the Investment Committee and leadership.
Track asset allocation, manager performance, liquidity, and risk exposures in coordination with internal and external partners.
Coordinate Investment Committee processes, including agendas, materials, and advisor participation, supporting governance best practices and effectiveness.
Facilitate onboarding and oversight of, and ongoing communication with external investment managers recommended by DAF donors to manage their funds.
Lead investment operations, ensuring strong controls, accurate reporting, and efficient execution across a multi-asset portfolio.
Oversee transactions, valuations, audits, fee analysis, and operational due diligence; drive process and systems improvements.
Ensure compliance with policies, audits, and regulatory requirements; enhance processes, controls, and reporting.
Manage relationships with custodians and service providers, including oversight of service delivery and contracts.
Manage department operations and develop staff while strengthening team performance and cross-functional collaboration.
Utilizing The Trust’s Spending Plan, calculate and analyze the annual grantmaking amount to be spent from the endowment.
Perform investment analysis underlying annual endowment spending plan and coordinate with Finance on distributions and ongoing liquidity needs.
Prepare and present the annual spending plan reports for the Board, Finance Committee, and Investment Committee, including projected distribution amounts.
Coordinate and communicate distribution instructions to trustee banks, ensuring timely and accurate processing of spending plan amounts.
Monitor distribution activity and reconcile spending plan payments.
Support donor engagement by translating investment strategy and performance into clear communications; participating in donor meetings as needed.
In partnership with the Vice President, Finance, and the EVP & COFO, develop and manage short- and long-term cash flow forecasts; oversee cash positioning to optimize liquidity while maximizing yield, and manage the investment strategy for operating and non-operating reserves.
Partner with banking and investment institutions on treasury strategies.
Support the Benefits Committee and Investment Committee in their oversight of The Trust’s pension plan, including reviewing investment strategy, manager selection, and performance.
Lead the annual reviews with senior representatives of the nine trustee banks responsible for managing The Trust’s assets, review asset allocation, investment performance, and key administrative matters, while ensuring alignment with The Trust’s investment objectives and fiduciary responsibilities.
Oversee the review of monthly performance reports and monitor trustee bank fees for accuracy and competitiveness.

Requirements

10 - 15 years of progressive experience in investment manager oversight, operations, and liquidity management (e.g., endowment, foundation, asset manager, OCIO, custodian bank, family office, or DAF sponsor).
3+ years of people management experience.
Commitment to mission-driven work aligned with The Trust’s values.
Relevant financial certifications (e.g., CIPM, CPA) preferred.
Experience with Sage Intacct, Salesforce, or similar investment/portfolio systems preferred.

Skills

Financial Acumen & Operations
Constructive Feedback
Communication Skills
Relationship Building
Adaptability

Location

New York, NY

Work Type

Primarily in-person with remote work on Fridays and limited additional remote flexibility.

Experience Level

Director

Education Level

Education in Business, Finance, Accounting, or a related field.

Salary/Compensations

$200,000–$250,000

Benefits

Pension plan
8% 403(b) contribution
Subsidized medical coverage
Generous paid time off
Fully paid family leave
Public Service Loan Forgiveness (PSLF) Program eligibility

About the Company

As New York's largest community foundation, The New York Community Trust (“The Trust”) fosters and engages in enduring and innovative philanthropy, making grants that bring together the local knowledge and expertise of its team, nonprofits, and partners to help donors fulfill their vision for the causes they love.
The Trust is a regional philanthropic leader.
The Trust operates across two structures, a not-for-profit corporation and a collection of charitable trusts, which together hold more than $3.6 billion in invested assets.

Equal Opportunity

The Trust is an Equal Opportunity Employer and does not discriminate on any basis protected by federal, state, or New York City law.
We provide reasonable accommodations for qualified individuals with disabilities and for pregnancy, childbirth, or related medical conditions, in accordance with applicable law.
We are committed to advancing Diversity, Equity, Inclusion, Belonging, and Accessibility (DEIBA) and to identifying qualified candidates who reflect the communities we serve and who support The Trust’s mission, vision, and values.
All hires must verify identity and eligibility to work in the United States and complete the required employment eligibility verification.