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About the Role

Provide technical advice and support to dairy consultants and customers during and after product sales. Serve as the lead contact for dairy consultants and customers, staying ahead of technology and business practices through workshops, research, and professional meetings.

Responsibilities

• Support sales with dairy ration formulation and ongoing trainings.
• Collaborate with consultants to provide onsite technical support for current customers and prospects.
• Provide customer solutions and technical support materials to specific customers.
• Perform complex research for product development to understand product properties and systems operations.
• Compile and analyze data for project updates, working with external suppliers to test new products and technologies to make recommendations on applications.
• Organize project data and conclusions for internal and customer presentations.
• Assist with product demonstrations and serve as subject matter guide during meetings with prospective customers.
• Stay ahead of product insight and research to improve value of offerings.
• Keep application and value collection up to date in the systems.
• Independently handle complex issues with minimal supervision, escalating only the most complex issues to appropriate staff.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in a related field (Dairy related field) or equivalent experience.
• Minimum of four years of related work experience.
• Extensive experience in dairy technical support and ration balancing formulation.
• Possess a valid driver's license.
• Availability to travel up to 50% of the time.

Skills

• Dairy technical support
• Ration balancing formulation
• Dairy Ration Formulation and Herd management software (PC Dart, Dairy Comp, Lely Horizon, Delpro, etc.)
• Customer support
• Bilingual in Spanish/English

Location

• Remote for the New York area

Work Type

• Remote
• Full-time

Experience Level

• Minimum of four years of related work experience

Education Level

• Bachelor's degree in a related field (Dairy related field) or equivalent experience
• Master's degree, Doctorate degree, Doctor of Veterinary Medicine or related advanced degree

Salary/Compensations

• $100,000 - $130,000

Benefits

• Comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.

About the Company

• Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way.
• We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living.
• By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
• This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

Equal Opportunity

• Equal Opportunity Employer, including Disability/Vet