About the Role
As a Market Manager, you will drive operational excellence, develop leaders, and deliver outstanding business results across a multi-district market. You will provide strategic leadership to 4-6 District Managers, overseeing sales, profitability, talent development, customer experience, and operational execution.
Responsibilities
- Lead and support an assigned market of approximately 4–6 districts with full profit and loss responsibility.
- Drive sales growth, profitability, operational excellence, and execution of company initiatives across all assigned districts.
- Maintain high standards for store appearance, customer experience, merchandising, inventory presentation, signage, and operational execution.
- Monitor key performance indicators including sales, expenses, shrink, inventory, cash controls, labor, and operational trends to identify opportunities and drive performance improvements.
- Partner closely with District Managers to develop and execute action plans that improve operational and financial results.
- Ensure consistent execution of company programs, merchandising strategies, and operational standards across the market.
- Recruit, hire, onboard, coach, and develop high-performing District Managers.
- Build strong leadership pipelines through succession planning and ongoing talent development.
- Conduct performance evaluations, provide regular coaching and feedback, and create individualized development plans for District Managers.
- Foster an inclusive, high-performance culture focused on accountability, collaboration, and continuous improvement.
- Develop organizational bench strength to support future leadership needs across the market.
- Partner with the Regional Director to effectively manage market operating budgets and financial performance.
- Analyze financial statements, operating reports, and business metrics to make informed decisions and improve profitability.
- Identify trends, risks, and opportunities while ensuring disciplined expense management.
- Prepare and communicate operational and financial business updates as required.
- Build strong partnerships with Regional Operations leadership and cross-functional business partners.
- Communicate company priorities, initiatives, and expectations effectively throughout the organization.
- Serve as a visible leader who models Dollar Tree's values and commitment to respectful service.
Requirements
- Five (5) or more years of progressive retail leadership experience with responsibility for multiple locations.
- Demonstrated success leading leaders, including direct management of District Managers or similar multi-unit field leadership roles.
- Strong financial acumen with experience managing sales, expenses, inventory, shrink, labor, and operating budgets.
- Proven ability to recruit, develop, coach, and retain high-performing leadership teams.
- Excellent analytical and problem-solving skills with the ability to make sound business decisions using operational and financial data.
- Outstanding leadership, communication, interpersonal, planning, and organizational skills.
- Ability to prioritize competing priorities and perform effectively in a fast-paced environment.
- Proficiency with Microsoft Office and mobile technology platforms.
- Valid driver's license required.
- Ability to travel up to 75%, including overnight travel as business needs require.
Skills
- Sales growth
- Profitability management
- Operational excellence
- Talent development
- Customer experience
- Leadership
- Financial management
- Communication
- Analytical skills
- Problem-solving
- Planning
- Organization
- Microsoft Office proficiency
- Mobile technology proficiency
Location
- Philadelphia, Pennsylvania
Work Type
- Full time
- Field Leadership
Experience Level
- Five (5)+ years of senior retail leadership experience overseeing multiple store locations and leading leaders with multi-store responsibility.
Education Level
- Bachelor's degree preferred, or an equivalent combination of education and relevant experience.
Salary/Compensations
- $120k-$130k base + bonus + equity
Benefits
- Competitive salary and performance-based incentive opportunities.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and company holidays.
- Associate merchandise discount.
- Career growth and leadership development opportunities.
- Tuition assistance and professional development programs.
- Comprehensive wellness and employee assistance programs.
About the Company
- Dollar Tree is one of North America's largest and most successful value retailers, operating thousands of stores across the United States and Canada.
- For decades, we've helped customers stretch their budgets while delivering exceptional value every day.
- Our success is driven by talented associates who bring energy, integrity, collaboration, and a customer-first mindset to everything they do.
- We're committed to fostering an inclusive workplace where every associate has the opportunity to grow, develop, and make an impact.
- Join us and help shape the future of value retail.
Equal Opportunity
- Dollar Tree is an equal opportunity employer.
- We are committed to creating a workplace that values diversity and inclusion.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.
