About the Role
The Delivery Coordinator will assign company truck drivers for the delivery of product by planning efficient delivery and pick-up routes, estimating delivery times, monitoring equipment, and interfacing with customers and employees.
Responsibilities
- Plans an efficient delivery and pick-up route by assigning trucks according to factors such as length and purpose of the trip, freight requirements and capacity, and preference of delivery method.
- Estimates date and time of delivery to customer.
- Records time of departure, destination, cargo, and expected time of return.
- Monitors equipment utilization and productivity.
- Issues keys, record sheets, and bills of lading/invoice copies to drivers.
- Investigates overdue vehicles and deliveries.
- Interfaces with customers and other employees to expedite loads or locate missing, misrouted, delayed, or damaged merchandise.
- Assists customers in resolving complaints, including escalating them to management when appropriate.
- Maintains record of mileage, fuel used, repairs made, and other expenses.
- Assigns helpers to drivers if needed.
- Operates cash register, when necessary, accurately and efficiently to ensure customer satisfaction.
- Operates a forklift when necessary.
- Performs other related duties as assigned.
Requirements
- Excellent communication skills.
- Ability to plan delivery routes.
- Ability to maintain basic logs and records.
- Proficient with Microsoft Office Suite, MAC21 and other related software.
- Ability to operate available equipment, such as cash registers, calculators, or scanners.
- Ability to perform basic math calculations.
- Must have a current driver’s license and auto liability insurance.
- Prolonged periods of standing and working on the computer or related equipment.
- Must be able to lift up to 25 pounds at times, occasionally lift/move up to 80 pounds, and push and/or pull 50-pound loads at a time.
- Must be able to use the three point hold when getting into trucks and/or forklifts.
- May need to work nights, weekends, and holidays.
- The ability to perform repetitive movements over long periods.
- Must be able to work in various types of weather.
Skills
- Communication skills
- Delivery route planning
- Log and record maintenance
- Microsoft Office Suite
- MAC21
- Cash register operation
- Forklift operation
- Basic math calculations
Location
- 11811 Highway 290 West, Austin, TX 78737
Work Type
- Full time
Education Level
- High school diploma or equivalent
- Forklift operator certification
- Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.
Salary/Compensations
- $18 / HR
About the Company
- McCoy’s is an equal opportunity employer.
Equal Opportunity
- Equal access to programs, services and employment is available to all persons.
- Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884.
- EOE, AAP, D, F, VA
