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About the Role

We are seeking a highly organised and analytical Performance Analyst to join our team in Basingstoke. This is an excellent opportunity for an individual with strong reporting and data analysis skills who enjoys turning complex information into meaningful insights that support operational performance and business objectives.

Responsibilities

• Producing reports, analysing performance data, supporting client reporting requirements and responding to ad hoc information requests.
• Working closely with operational teams and colleagues across the business to provide valuable insight, identify trends and support continuous improvement initiatives.
• Providing analysis and reporting solutions for operational teams using a range of reporting tools and systems.
• Acting as a key link between operational management and IT development teams, ensuring business requirements are translated into effective reporting and technology solutions.
• Specification and delivery of regular and ad hoc reporting to clients and senior managers
• Analyse business requirements and propose effective business solutions
• Support business process reviews, data management and system improvements
• Act as the interface between operational teams, clients and IT developers
• Produce intelligent analysis of performance indicators, trends and observations
• Support continuous improvement initiatives through data-led insight
• Collaborate with operational teams to optimise IT support and reporting capability
• Build and maintain effective relationships with clients, partners and suppliers
• Support development and service desk teams with issue resolution
• Undertake ad hoc projects and provide support across wider teams when required

Requirements

• Excellent communication skills
• Strong Excel skills and experience working with data and reporting tools
• Proven reporting and analytical skills
• Experience working within an office-based environment
• Background within the property or housing sector
• Ability to identify trends and provide meaningful business insight
• Approach work with initiative and a proactive problem-solving mindset
• Candidates must have the entitlement to work within the UK.
• Background, Identity, Security clearance & BPSS check will be carried out.
• Required identification includes Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Skills

• Reporting
• Data analysis
• Excel
• Problem-solving

Location

• Basingstoke

Work Type

• Full time
• 37.5 hours per week
• Monday to Friday, 8:30am – 5pm

Salary/Compensations

• up to £43,000.00
• £43,000 per annum

Benefits

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day
• Volunteering Leave
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

About the Company

• We provide Housing Management services right across the UK.
• We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
• At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
• We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
• In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.
• We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds.

Equal Opportunity

• Mears does not currently offer visa sponsorship.
• we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
• We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
• In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.
• These questions are optional and will not impact your ability to apply.