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About the Role

Lead the J.P. Morgan Personal Investing Financial Crime Operations team, protecting customers and the bank through operational and financial crime expertise. This role involves leading AML & Fraud Operations based in London & Edinburgh, shaping the team, and maintaining an effective control environment.

Responsibilities

• Manage the overall Financial Crime Operations function, including team oversight, operational controls, and policy adherence.
• Act as a subject matter expert on SAR filing processes and financial crime legislation.
• Ensure adequate staffing with appropriate skill sets to meet function objectives.
• Provide direct oversight of AML & Fraud Operations processes, ensuring timely and accurate SAR filings.
• Drive continuous improvements in data quality, control reporting, and performance metrics.
• Partner with stakeholders to develop and improve services, systems, and business processes.
• Provide strategic direction and leadership for key projects and initiatives.
• Partner with Compliance, Controls, and AML Oversight teams on policy interpretation and implementation.
• Assess and manage changes to the control environment through process, policy, and technology.
• Ensure team procedures and processes are up-to-date and reflect regulatory changes.

Requirements

• Experience within financial crime in a Financial Institution.
• Proven execution in a leadership role with the ability to prioritize and act with urgency.
• Demonstrated ability for autonomous decision-making and accountability in a highly regulated environment.
• Ability to interpret and apply regulatory and compliance policies.
• Strong interpersonal skills with excellent written and verbal communication abilities.
• Experience in briefing executive-level stakeholders.
• Ability to build relationships and influence team members and business leaders.
• Experience in contributing to workstreams, managing issues, and ensuring project delivery.
• Ability to think independently with creative problem-solving skills and a passion for innovation.

Skills

• AML
• Fraud
• SAR filing
• Financial crime legislation
• POCA 2002
• UK Bribery Act 2010
• Counter terrorist financing
• Process improvement
• Stakeholder management
• Project management
• Risk management
• Regulatory compliance

Location

• London
• Edinburgh

Work Type

• Full-time

Experience Level

• Leadership role
• Senior

Education Level

• Certifications and/or training in AML or Fin Crime (ICA, ACAMS etc) preferred

About the Company

• J.P. Morgan is a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals, and institutional investors.
• Our first-class business in a first-class way approach drives everything we do.
• We strive to build trusted, long-term partnerships to help clients achieve their business objectives.
• Our professionals in Corporate Functions cover diverse areas including finance, risk, human resources, and marketing.
• Operations teams develop and manage innovative, secure service solutions using the latest technology to meet client needs globally.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.