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About the Role

The Community Manager has full on-site day-to-day responsibility for all property management activities, ensuring properties are well-maintained and fiscally stable, while providing residents a clean and pleasant living environment. This role involves leadership, budget management, property maintenance, leasing, financial reporting, resident relations, and asset control.

Responsibilities

• Manage, direct, train, and ensure the safety of all property staff.
• Assess critical situations, make sound business judgments, and respond effectively.
• Hire, train, conduct performance evaluations, recommend salary increases, and manage disciplinary actions for staff.
• Establish work schedules, assign staff duties, and approve time off requests.
• Train staff on safe operating procedures and report accidents/emergencies.
• Create and execute marketing campaigns for leasing, including property tours and lease agreement processing.
• Maintain knowledge of market conditions and adjust business models to remain competitive and compliant.
• Ensure residents meet eligibility requirements and address non-compliance issues.
• Assist in budget preparation and implementation, maintain accurate financial records, and manage vacancy reports.
• Supervise outside contractors, assess physical needs, negotiate contracts, and ensure timely work completion.
• Direct office and maintenance staff during move-in/move-out and agency inspections.
• Address resident issues, foster improvements, and maintain positive resident relations.
• Comply with all company accounting and operations directives, policies, and procedures.
• Continuously inspect property, identify deficiencies, and implement improvements.
• Obtain and maintain required certifications and licenses within the first year of employment.
• Perform other duties as assigned.

Requirements

• Two or more years of experience in multi-family residential property management.
• Experience with direct supervision of employees.
• Multi-family residential leasing experience required.
• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year.
• Professional appearance and ability to resolve conflicts professionally.
• Excellent organizational skills with attention to detail.
• Ability to keep accurate and legible financial records.
• Must possess a valid driver's license, acceptable driving record, and vehicle (exceptions may apply).

Skills

• Leadership
• Budget Management
• Property Maintenance
• Leasing
• Financial Reporting
• Resident Relations
• Conflict Resolution
• Organizational Skills
• Attention to Detail
• Financial Record Keeping

Location

• On-site

Work Type

• Full-time

Experience Level

• Mid-level

Education Level

• High School Diploma or equivalent
• Two or more years of college preferred

Salary/Compensations

• $25.00 per hour

Benefits

• Competitive wage
• Comprehensive benefit package (Medical, Dental, Vision, prescription)
• Generous paid time off
• 401(k) plan with company match
• Michaels Employee Scholarship Program for children
• Professional development opportunities

About the Company

• The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment.
• Michaels teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity.
• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome.
• Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.

Equal Opportunity

• Collaborate and thrive in a company culture where all are welcome