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About the Role

We are seeking an enthusiastic and organized individual to join our HR team. This part-time role involves providing day-to-day support to managers and employees, assisting with a wide range of HR activities, and developing practical HR skills in recruitment, HR systems, employee records, reporting, and people processes. This is an excellent opportunity to gain hands-on HR experience in a supportive environment.

Responsibilities

Act as a first point of contact for HR enquiries, managing telephone calls and shared HR inboxes.
Provide efficient and accurate HR administration across the employee lifecycle.
Support recruitment activities, including coordinating interviews and assessment activities, onboarding, DBS and Right to Work checks.
Maintain accurate employee records and personnel files, ensuring compliance and confidentiality.
Produce HR reports, monitor HR dashboards and KPI information, and follow up on outstanding actions with managers.
Assist with disciplinary, grievance and investigation processes, including administrative support and note-taking.
Support payroll, HR systems administration, invoice processing and employee engagement activities.
Work collaboratively across the organisation to deliver a professional, responsive and customer-focused HR service.

Requirements

Right to work in the UK; Outward does not offer sponsorship.
Ability to commute to the Outward office (N17) regularly in line with the agreed working pattern and role requirements.
Willingness to travel between sites in North-East London and work flexible hours.
Strong organisational and planning skills, with a proven ability to prioritise tasks and meet deadlines.
Excellent communication and interpersonal skills.
High level of accuracy and attention to detail.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
Ability to handle confidential information with professionalism and discretion.
Proactive, positive and solution-focused approach.
Commitment to equality, diversity and inclusion.

Skills

Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
HR administration
Recruitment support
Employee records maintenance
HR reporting
Payroll support
HR systems administration
Employee engagement activities
Communication skills
Interpersonal skills
Organisational skills
Planning skills
Attention to detail

Location

Head Office, London, N17

Work Type

Part-Time
Fixed Term Contract
Office-based
Hybrid working considered

Experience Level

Previous experience in an administrative, customer service, HR, or office-based role.
Experience within an HR administration or HR coordination role (Desirable)
Experience using HR systems and producing reports (Desirable)
Experience supporting recruitment, payroll or learning and development activities (Desirable)
Experience working in a diverse organisation or community setting (Desirable)
Experience supporting employee engagement initiatives and projects (Desirable)

Education Level

Education to at least A-Level standard or equivalent.
CIPD Level 3 qualified, working towards qualification, or equivalent by experience.
CIPD Level 3 qualification completed (Desirable)

Salary/Compensations

£31,212 per annum pro rata for part time (£17,249 per annum)

Benefits

25 days Annual Leave excluding Bank Holidays (pro rata for part time)
Comprehensive Learning & Development Programme
Cycle-to-Work Scheme
Death in Service Benefit
Health Assured – Employee Assistance Programme
Eye care Vouchers
Flu Jab Reimbursement
Pension Scheme
Purchase Additional Annual Leave
Refer-a-Friend Scheme

About the Company

In 2025 Outward proudly celebrates 50 years of delivering high-quality support and care services to vulnerable people across London.
Dedicated to empowering individuals to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.
Committed to engaging, enabling, and empowering the people we support.
Proud to be an accredited Living Wage Employer, committed to paying the Real Living Wage.
Recognises the value of its teams and is committed to ensuring fair pay that reflects the true cost of living.

Equal Opportunity

Committed to equal opportunities and welcome applications from all sections of the community.
Applies its Equal Opportunities Policy at all stages of recruitment and selection.
Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.
Aspires to become Disability Confident Committed, aiming to ensure a fair and proportionate number of disabled applicants meeting minimum criteria are offered an interview.
Offer Of an Interview (OOI) is available to disabled candidates only.