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About the Role

This hybrid role combines field leadership and data intelligence, leading the Ontario clinic portfolio and owning the national governance and analytics function. It's designed for individuals comfortable with both physician interactions and data analysis.

Responsibilities

• Own CT performance across Ontario’s 45+ clinics, meeting all targets.
• Serve as the senior CT escalation point for Ontario physicians, clinic managers, and Ops Leaders.
• Own the Ontario M&A onboarding pipeline, assessing, sequencing, and activating new clinics.
• Build and own CT’s Power BI dashboards, including clinic scorecards, portfolio health views, adoption trends, and EBITDA-linked performance indicators.
• Design CT’s national KPI framework and reporting cadences for real-time network visibility.
• Run quarterly CT performance reviews, ensuring they are structured, data-driven, and tied to clear actions.
• Partner with internal data teams to integrate CT’s reporting into WELL Health’s broader data infrastructure.

Requirements

• 5+ years in healthcare operations, digital health, analytics, or primary care management.
• Demonstrated ability to lead teams and own performance in a multi-site environment.
• Strong Power BI proficiency.
• Experience designing KPI frameworks and performance reporting from the ground up.
• Strong understanding of Ontario primary care workflows and physician dynamics.
• Comfortable moving between field execution and analytical work.
• Experience in a large clinic network, multi-site organization, or M&A-active environment (Preferred).
• Familiarity with Ontario FHO models and WELL Health tools (Ocean, Phelix, Accuro) (Preferred).
• Exposure to AI-driven analytics or data automation platforms (Preferred).

Skills

• Power BI
• KPI framework design
• Performance reporting
• Healthcare operations
• Digital health
• Analytics
• Primary care management
• Team leadership
• M&A onboarding
• Data analysis

Location

• Ontario, Canada

Work Type

• Full Time
• Hybrid

Experience Level

• 5+ years

Salary/Compensations

• $85,000 – $100,000 CAD per annum

Benefits

• Competitive compensation and benefits package

About the Company

• WELL Health Clinic Network is part of WELL Health Technologies, Canada’s largest outpatient medical clinic owner-operator and a leader in digital health.
• Our network supports physicians and clinic teams with technology-enabled tools, operational expertise, and administrative support so they can focus on delivering high-quality patient care.
• WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada.

Equal Opportunity

• WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
• This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.