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About the Role

Join the American Red Cross, the world's largest humanitarian network, and be part of a mission that touches millions of lives annually. Experience the greatness of the human spirit and make your career a force for good.

Responsibilities

• Assist with every step of the blood collection process at fixed site locations.
• Collaborate with team members to create a welcoming and comfortable environment for volunteer donors.
• Follow all safety procedures while collecting lifesaving blood donations.
• Connect personally with donors, listen to their stories, and explain the impact of their donation.
• Ensure collected blood meets goals, regulatory requirements, and can be safely transfused.
• Work a variable schedule including early mornings, late nights, weekends, and holidays.
• Work a 4x10 hours shift with rotating weekends.
• Receive schedule two to three weeks in advance.

Requirements

• Associates degree OR a combination of education and work experience is required.
• Minimum of one year customer service experience in a public setting is required.
• A current, valid driver's license with a good driving record is required.
• Ability to lift, push or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods of time.
• Ability to adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills are required.
• Proficient with Microsoft office applications.

Skills

• Healthcare skills
• Customer service skills
• Phlebotomy
• Basic computer skills
• Microsoft Office applications

Location

• Rochester, New York
• West Henrietta, New York

Work Type

• Fixed site locations
• Full-time

Experience Level

• Minimum of one year customer service experience
• Prior healthcare or phlebotomy experience preferred
• Prior leadership experience preferred

Education Level

• Associates degree OR a combination of education and work experience

Salary/Compensations

• Starting rate $22.00/hour

Benefits

• Paid-training
• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year
• 11 paid holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

About the Company

• The American Red Cross is the world's largest humanitarian network.
• We are a mission-based organization.
• Proud partner of Employers of National Service (EONS).

Equal Opportunity

• The American Red Cross is an Equal Opportunity employer.
• All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.