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About the Role

We are seeking a dynamic and experienced Gym Manager to oversee the daily operations at Anytime Fitness Alperton. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a passion for promoting health and wellness. This role involves managing staff, ensuring exceptional customer service, and maintaining the overall smooth running of the gym environment. The Gym Manager will play a pivotal role in driving membership growth, managing administrative tasks, and fostering a positive atmosphere for both staff and members.

Responsibilities

• Lead and supervise the gym team, including trainers and administrative staff, ensuring high standards of service delivery.
• Oversee daily operations, including opening and closing procedures, facility maintenance, and safety compliance.
• Develop and implement sales strategies to increase membership numbers and promote additional services such as personal training or merchandise.
• Manage member relations by addressing enquiries, resolving issues promptly, and ensuring an excellent customer experience.
• Organise schedules for staff shifts, classes, and special events to optimise utilisation of resources.
• Monitor financial performance through budgeting, reporting, and analysing sales data to meet organisational targets.
• Ensure adherence to health and safety regulations within the facility.
• Foster a motivating environment that encourages team development through coaching and training initiatives.
• Handle administrative duties such as record keeping, correspondence, phone etiquette, and organisational documentation.

Requirements

• Proven management experience within a fitness centre or retail environment is essential.
• Supervising experience is highly preferred.
• Flexibility in shift availability, including covering weekends when required.
• Demonstrable skills in team management, sales management, and leadership are required to effectively motivate staff and achieve organisational goals.
• Strong communication skills for engaging with a diverse range of members and prospective clients.
• Experience in merchandising, time management, administrative tasks, and organisational skills are vital for maintaining operational efficiency.
• Prior exposure to retail management or customer service roles will be beneficial in delivering exceptional member experiences.
• Excellent phone etiquette.
• Strong organisational skills that support multitasking in a fast-paced environment.

Skills

• Team management
• Sales management
• Leadership
• Communication
• Merchandising
• Time management
• Administrative tasks
• Organisational skills
• Customer service
• Phone etiquette

Location

• Anytime Fitness Alperton

Work Type

• Full-time
• In person

Experience Level

• Gym management: 2 years (preferred)

Education Level

• Level 2 Certificate in Gym Instructing (preferred)

Salary/Compensations

• £35,000–£40,000.00 per year

Benefits

• Company pension
• Free parking

About the Company

• This position offers an exciting opportunity for a motivated individual to lead the team at Anytime Fitness Alperton, helping to grow a vibrant fitness community while developing their managerial expertise within a supportive organisation committed to health and wellbeing.