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About the Role

Space NK is the go-to destination for beauty discovery, curating innovative brands for a worldwide audience. The Store Manager's primary role is to maximize sales and profitability while developing and retaining a high-performing team, ensuring a 'customer first' experience.

Responsibilities

• Coach the team to ensure a 'customer first' experience is delivered consistently.
• Ensure consistent product training and knowledge to provide unbiased customer advice.
• Exceed sales targets and deliver LFL growth along with ATV, AUS, and conversion.
• Exceed the company acquisition target for N.dulge.
• Manage payroll spend within budget through effective scheduling and people planning.
• Manage stock file accuracy, adhering to all stock handling policies to ensure stock accuracy and minimize stock loss.
• Ensure team awareness of sales targets, ATV, AUS, and conversion targets on a daily, weekly, and monthly basis, focusing on their achievement.
• Communicate clearly and concisely with all internal and external business partners to drive business opportunities.
• Actively identify innovative opportunities to maximize the business.
• Confidently analyze all available business reports to review weekly, monthly, and yearly performance.
• Create an inclusive, welcoming, and approachable environment for employees to thrive in.
• Coach and develop the team to achieve their full potential.
• Understand and adhere to all Company policies and procedures.

Requirements

• Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate a team.
• Able to understand and analyze commercial reports to drive business opportunities.
• Able to identify key performance behaviors and competencies within a team.
• Able to build strong working relationships with support office departments.
• Strong prioritizing and organizational skills.
• Leads by example.
• Values honesty and integrity in working relationships.
• Flexible to meet rapidly changing priorities and deadlines.
• Able to delegate tasks and follow up effectively to ensure completion.
• All applicants must have the right to live and work in the UK.

Skills

• Leadership
• Coaching
• Sales analysis
• Commercial acumen
• Team motivation
• Relationship building
• Prioritization
• Organization
• Delegation
• Communication

Location

• UK

Work Type

• Full-time

Experience Level

• Store Management experience

Benefits

• Information about benefits available on the company website.

About the Company

• Space NK is the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands.
• We are the go-to destination for worldwide beauty discovery.
• We have built a flourishing community through our neighbourhood stores, online presence, and loyalty scheme.
• The customer is at the heart of everything we do.

Equal Opportunity

• Space NK are an equal opportunities employer.
• Information about Diversity, Inclusion and Belonging pledges available on the company website.