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About the Role
Support sales and distribution by structuring, optimizing, and developing sales-relevant processes along the customer journey. Identify and acquire new customers. Provide customer and partner support via phone and email, ensuring professional and service-oriented communication. Optimize operational processes by analyzing existing workflows and deriving improvement measures to increase efficiency, quality, and scalability. Handle ad-hoc analyses and operational support for customer communication, offer processes, and growth initiatives.
Responsibilities
- Structuring, optimizing, and developing sales-relevant processes along the customer journey
- Identifying and acquiring new customers
- Customer and partner support via phone and email
- Ensuring professional and service-oriented communication
- Analyzing existing workflows and deriving improvement measures
- Increasing efficiency, quality, and scalability of operational processes
- Handling ad-hoc analyses and operational support
- Preparing analyses, evaluations, and operational recommendations
Requirements
- Strong interest in climate protection and sustainability
- Advanced studies in economics, natural sciences, or technical fields, or equivalent
- First practical experience (e.g., internships, volunteer work)
- Structured and meticulous work approach with high self-responsibility
- Proficiency in tools like Excel
- Experience with digital work environments is ideal
- Clear, professional, and audience-appropriate communication skills
- Ability to engage with complex topics
- Very good German language skills (C2 level)
- Very good English language skills (written and spoken)
- Availability for three to six months
Skills
- Sales support
- Process optimization
- Customer relationship management
- Communication
- Analysis
- Excel
- Digital work environments
Location
- Berlin
Work Type
- Onsite
- Full-time
Experience Level
- Entry-level
- Internship
Education Level
- Advanced studies in economics, natural sciences, or technical fields, or equivalent
Benefits
- Team-oriented and sustainable company culture
- Additional days off for climate activism
- Flexdays for mobile work within Germany
- Flexible bonus for personal use (fitness, culture, etc.)
- Meal delivery via Wolt for longer workdays
- Regular offsites and team events
- Community and spirit
About the Company
- Startup focused on building impactful solutions.
- Climate FinTech company aiming to accelerate the energy transition by directing capital towards sustainable businesses.
- Platform provides technical and financial basis for financing green hardware (energy storage, solar systems, heat pumps) through installments.
- Recently raised €500 million to finance 25,000 households sustainably over two years, saving millions of tons of CO2e.
Equal Opportunity
- Committed to equal opportunity and a diverse, inclusive work environment.
- Strive to create a friendly, safe, and welcoming environment for all employees regardless of background.
- Encourage applications even if not all requirements are met.