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About the Role

As a Platform Engineer, you will work across the entire Technology department, assisting other engineers in shipping better, faster, and safer code. Your time will be split between embedded engagements within domain squads and central platform work on shared infrastructure. This role emphasizes identifying and owning problems end-to-end, leveraging AI as a core working mode.

Responsibilities

• Partner with domain squads to ship code and tools that enhance their capability and solve real problems.
• Build shared, adoption-driven infrastructure like feature flags, canary rollouts, fast builds, and CI/CD patterns.
• Extend AI across the engineering lifecycle, including ticket generation, config authoring, incident response, and code review.
• Maintain and evolve shared services such as AWS, GitHub, Datadog, and Cloudflare.
• Automate manual processes and remove friction from the developer day-to-day.
• Coach squads on SLOs, observability, and AI tooling.
• Proactively identify, scope, and deliver high-leverage problems.

Requirements

• Day-to-day experience with AWS and Terraform, balancing performance, cost, and reliability.
• Good judgment across CI/CD and observability, comfortable with safe and reliable deployment practices.
• Experience and enthusiasm using AI coding tools, or a keenness to adopt this style of working.
• Willingness to pick up app-side stacks like Ruby and Python.
• Comfortable operating inside long-lived monoliths without trying to rewrite them.
• Ability to take end-to-end ownership of problems, operating in ambiguity and defining the problem before the solution.
• Curious and innovative mindset, open to feedback and coaching, and seeking opportunities for learning and development.
• Driven to deliver high-quality results and take initiative.
• Ability to collaborate effectively and work cross-functionally with other teams.
• Excited about problem-solving with a logical and collaborative approach.
• Experience rolling out production-ownership practices across a team or organization (preferred).
• Experience working on an e-commerce site or in a fast-growing consumer-facing environment (preferred).
• Experience setting patterns that other engineers adopted without being told to (preferred).
• Experience writing services or apps that fit into distributed architectures (preferred).

Skills

• AWS
• Terraform
• ECS Fargate
• RDS
• ElastiCache
• DynamoDB
• Lambda
• EventBridge
• CI/CD
• Observability
• GitHub Actions
• Terraform Cloud
• Metrics
• Logs
• Traces
• AI coding tools
• Ruby
• Python
• APIs
• Event-driven patterns

Location

• UK
• Netherlands
• Elsewhere

Work Type

• Flexible working
• Work Abroad for up to 45 days each year

Experience Level

• Mid-level

Benefits

• Choice to take equity options
• Enhanced family leave policy
• Workplace nursery scheme
• 1 day per year to volunteer
• 25 days’ holiday + birthday and bank holidays
• Flexible bank holidays
• Option to buy an extra 5 days’ holiday
• Health cash plan
• Mental health support
• Access to online therapy sessions
• Allies and champions groups
• Mental Health First Aiders and awareness training for managers
• Electric car scheme
• Cycle to work scheme
• Office kitchen stocked with drinks and snacks
• Financial wellbeing support
• Flexible training framework
• Mentee and mentor opportunities
• Internal & external Speaker Sessions
• Social & wellbeing monthly calendar
• Summer and End of Year events
• Team lunches
• Post-peak celebrations
• Irresistible discounts on products

About the Company

• Founded in 2013, Bloom & Wild's mission is to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery.
• Fulfilled over 20 million deliveries, making it the largest direct to consumer flower business in Europe.
• Announced £75 million Series D funding in 2021 and acquired bloomon and Bergamotte.
• Expanding gifting offering to other categories like cakes, candles and cocktails.
• Ambition to build Europe's #1 direct to consumer gifting destination.
• The Technology team of over 60 people sits at the heart of the business, building and maintaining solutions for e-commerce, production, and fulfilment.
• The Product Engineering team consists of five cross-functional squads supported by Platform, Domain Engineering, Data and IT teams.
• Platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP.
• Platform exposes APIs used by multi-brand Angular webapp and native iOS and Android mobile apps.
• Looking at developing new domain driven services & microservices.
• Most of the team is based in the UK or The Netherlands and works in a flexible model.
• Squads meet in person at least once per quarter.
• Company culture and technology stack details are available on the tech blog - Code Wild.

Equal Opportunity

• We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers.
• We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.
• Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity.
• These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working.