Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This is a senior, client-facing delivery role responsible for owning the day-to-day running of enterprise software engagements in the APAC region, ensuring successful delivery from kickoff through go-live and transition.

Responsibilities

• Own the day-to-day delivery relationship across a single large key engagement or a small number of related engagements, as the primary point of contact for client stakeholders on delivery matters.
• Own the end-to-end project plan for assigned engagement(s), including schedule, milestones, dependencies, and critical path.
• Chair steering committees and run operational cadence of delivery status meetings, RAID log management, and action tracking.
• Take accountability for engagement delivery outcomes, including quality, client satisfaction, and commercial discipline (budget, margin, forecast, change control).
• Manage scope and change proactively, identifying change, preparing change requests, and driving them through to client sign-off.
• Identify, track, and mitigate project risks and issues, managing escalations and surfacing expansion/renewal signals.
• Coordinate cross-functional delivery teams and forecast resource demand, working with Services Operations to balance capacity, margin, and delivery commitments.
• Uphold and promote Aptitude's delivery methodology and governance standards, maintaining high-quality documentation and contributing lessons learned.

Requirements

• Proven experience owning end-to-end delivery of enterprise software implementations in a B2B SaaS environment (ideally financial systems, subscription platforms, or similarly complex enterprise solutions).
• Track record as the delivery lead on complex engagements, trusted by senior client stakeholders including C-level executives.
• Strong commercial acumen: engagement-level budget and margin management, forecasting, and scope and change control.
• Strong command of the core project management toolkit: planning and scheduling, RAID management, budgeting and forecasting, status reporting, and change control.
• Clear, confident communicator who builds alignment across client, partner, and internal teams.
• Comfortable working in a hybrid model, with regional travel and on-site client work as delivery needs require.

Skills

• Project Planning
• Schedule Management
• Milestone Tracking
• Dependency Management
• Critical Path Analysis
• Steering Committee Facilitation
• RAID Log Management
• Action Tracking
• Budget Management
• Margin Management
• Forecasting
• Scope Management
• Change Control
• Risk Management
• Issue Management
• Escalation Management
• Cross-functional Team Coordination
• Resource Demand Forecasting
• Delivery Methodology Adherence
• Governance Standards
• Documentation Management
• Lessons Learned Contribution

Location

• APAC region
• Sydney office

Work Type

• Hybrid
• Regional travel

Experience Level

• Senior

Education Level

• Formal project management qualification (e.g., PMP, PRINCE2, or equivalent) is useful, but practical experience is more important.

Salary/Compensations

• Competitive salary and bonus opportunity

Benefits

• Private health insurance support
• Superannuation
• Learning and development opportunities
• Carer's leave
• Enhanced family leave (adoption, parental, partner leave)

About the Company

• This role sits at the centre of how our clients experience delivery at Aptitude.