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About the Role

Provide comprehensive executive and administrative support to the SVP & GM, Direct to Consumer EMEA, enabling effective operations through exceptional organization, prioritization, stakeholder management, and judgment. Play an integral part in the DTC EMEA Leadership team by building trusted relationships and ensuring the smooth delivery of executive priorities and leadership team objectives.

Responsibilities

• Provide proactive executive support to the SVP & GM.
• Build a trusted partnership with the SVP, understanding their priorities, working style, and strategic objectives.
• Protect the executive’s time through effective prioritization, proactive diary management, and sound judgment.
• Manage complex calendars across multiple time zones, balancing competing priorities and anticipating future demands.
• Manage executive communications, triaging correspondence and enabling timely, informed decision making.
• Prepare meeting agendas, briefing materials, and follow-up actions to maximize leadership effectiveness.
• Coordinate complex international travel, ensuring seamless execution and contingency planning.
• Manage highly confidential information with absolute discretion and professionalism.
• Build trusted relationships with senior stakeholders across departments, regions, and international teams.
• Coordinate leadership meetings, ensuring actions are tracked and delivered.
• Support executive communications including reports and leadership updates.
• Act as a trusted strategic partner and confidant to the SVP, serving as their eyes and ears across the organization.
• Use insight, judgment, and strong relationships to identify emerging issues, gauge team morale, anticipate risks, and provide informed observations.
• Anticipate risks or challenges and proactively propose solutions.
• Support on team events and away days.
• Collaborate with other assistants within the Disney EMEA Leadership team, the DTC team, and across other lines of business.
• Line management of the DTC Team Assistant.
• Undertake project work and business initiatives as required.

Requirements

• Significant experience supporting senior executives within a complex, fast-paced organisation.
• Experience managing multiple competing priorities with minimal supervision.
• Experience building relationships with senior stakeholders across functions and regions.
• Confident using workplace technology and digital collaboration tools.
• Previous line management or coaching experience is desirable.
• Ability to support and develop others through regular feedback and guidance.
• Exceptional organisational, planning, and prioritisation skills.
• Strong commercial awareness and understanding of business priorities.
• Excellent judgement and decision-making ability.
• Outstanding stakeholder management and relationship-building skills.
• Excellent written and verbal communication skills.
• Ability to manage ambiguity and adapt quickly to changing priorities.
• High levels of discretion and professionalism.
• Strong attention to detail whilst maintaining a strategic perspective.

Skills

• Executive Partnership
• Judgement & Decision Making
• Business Acumen
• Stakeholder Influence
• Strategic Thinking
• Continuous Improvement
• Leadership
• Collaboration

Location

• London, United Kingdom

Work Type

• 9-month fixed term contract
• Full time
• Hybrid (4 days in office, 1 day WFH)

Experience Level

• Senior Executive Support

Benefits

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry
• Disney Discounts
• Excellent parental and guardian leave
• Employee Resource Groups

About the Company

• Values: Integrity, Inclusion, Creativity, Collaboration, Community.
• The Walt Disney Company is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.

Equal Opportunity

• The Walt Disney Company is an Equal Opportunity Employer.
• We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.