Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Senior Associate, Employee Relations is part of the HR Shared Services (HRSS) function and is responsible for executing and handling employee relations processes and cases across multiple countries. This role ensures employee relations matters are managed in a standardized, compliant, and employee-centered way, supporting strategic advisory and complex organizational topics.

Responsibilities

• Manage end-to-end employee relations cases, including performance management, absenteeism, illness and reintegration, conduct disciplinary actions and grievances, workplace conflicts, and wellbeing-related cases.
• Coach people managers through sensitive employee situations.
• Stay informed on relevant employment law updates and ensure their application.
• Maintain accurate case documentation, records, and audit trails.
• Ensure smooth collaboration and handoffs between internal departments.
• Escalate complex, high-risk, or sensitive cases to Senior People Business Partners or Legal.
• Analyze employee relations trends and case patterns to identify organizational risks and opportunities for preventive action.
• Guide managers and employees toward standardized processes, accurate data management, and appropriate use of HR systems.
• Support the coordination and preparation of works council consultations.
• Maintain operational relationships with employee representative bodies and Legal.
• Conduct or support internal investigations following the Code of Conduct and investigation protocols.
• Coordinate with external providers for services such as occupational health, wellbeing, and outplacement.

Requirements

• Bachelor's degree (or equivalent) in Human Resources, Business, Law, or a related field.
• 5–8 years of experience in Employee Relations with hands-on case management across multiple countries.
• Demonstrated experience in labor/industrial relations, including working with works councils or employee representatives.
• Knowledge of employment law and ER best practices across different jurisdictions.
• Ability to manage sensitive situations with objectivity.
• Ability to work in a structured, process-driven, and fast-evolving environment.

Skills

• Employee Relations case management
• Performance management
• Absenteism management
• Illness and reintegration support
• Conduct disciplinary actions
• Grievance handling
• Workplace conflict resolution
• Wellbeing support
• Coaching managers
• Employment law knowledge
• Case documentation
• HR systems and workflows
• Works council consultations
• Labor relations
• Internal investigations
• Code of Conduct adherence
• Vendor coordination

Location

• Netherlands

Work Type

• Flexible hybrid working environment

Experience Level

• Senior Associate
• 5-8 years

Education Level

• Bachelor's degree (or equivalent)

Salary/Compensations

• €53,108 - €66,385

Benefits

• Opportunities for professional growth and career development.
• Remote working flexibility.
• Flexible hybrid working environment.
• Favourable time-off policy.
• Work-life balance initiatives.

About the Company

• The Rainforest Alliance is a global organization with an impactful mission and a collaborative, respectful, and accountable culture.

Equal Opportunity

• The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.