Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are looking for a People Governance and Accountability Senior Manager to join our People Governance & Accountability team. This individual contributor role has meaningful scope, owning operational delivery across people governance and accountability frameworks, continuously improving them, and partnering with teams across Monzo to ensure clarity, efficiency, and control.
Responsibilities
- Manage the day-to-day delivery of accountability regimes (SMCR and IAF/SEAR), ensuring high standards for key processes, controls, timelines, and outputs.
- Run business-as-usual activities including fit and proper assessments, certification, accountability processes, governance documentation, and regulatory reporting.
- Coordinate day-to-day work within the team, clarifying priorities and tracking delivery.
- Act as a subject matter expert on accountability and people governance, assisting stakeholders with complex issues and risk-based decisions.
- Build and evolve the broader people governance framework, covering people-related risk, controls, decision-making, and organizational change.
- Identify and implement improvements to processes, controls, and tooling to enhance efficiency, scalability, and usability of frameworks.
- Partner with teams across People, Legal, Compliance, Risk & Controls, Company Secretariat, the Board, and the wider business to implement decisions and drive progress.
- Support audit, assurance, and regulatory engagement with evidence, papers, reporting, and process management.
- Utilize data and insights to identify trends, risks, prioritize improvements, and shape the team's operational roadmap.
- Collaborate with the People Governance & Accountability Lead on high-risk issues, strategic changes, and framework evolution.
Requirements
- Strong experience in a regulated environment, ideally in governance, compliance, risk, or legal.
- Hands-on experience with SMCR in a UK dual-regulated (FCA/PRA) firm.
- Familiarity with IAF/SEAR or other accountability regimes.
- Ability to translate regulatory or policy requirements into practical processes, training, and guidance.
- Experience in planning and leading projects from end-to-end, driving delivery and managing timelines.
- Collaborative and thoughtful approach to problem-solving with diverse stakeholders.
- Strong communication skills, including writing governance papers, improving processes, and discussing nuanced decisions.
- Comfortable building relationships with senior stakeholders and presenting in senior forums.
- Ability to work independently and adapt to changing priorities, focusing on high-risk areas.
- Enjoyment in building and improving ways of working, identifying gaps, and creating effective processes.
- Proficiency in using data and judgment together to make pragmatic recommendations.
- Ability to thrive in a fast-moving environment balancing control, pace, and practicality.
Skills
- People Governance
- Accountability Frameworks
- SMCR
- IAF/SEAR
- Regulatory Compliance
- Risk Management
- Legal Frameworks
- Process Improvement
- Project Management
- Stakeholder Management
- Data Analysis
- Cross-functional Collaboration
- Communication
- Problem-Solving
- Systems Thinking
Location
- London
- Cardiff
- UK Remote
Work Type
- Remote
- Hybrid
Experience Level
- Senior Manager
- Individual Contributor
Salary/Compensations
- c.£85,000
Benefits
- Incentive Awards tied to performance
- Flexible working hours
- £1,000 learning budget annually
- Macbooks provided
- Support for work-from-home setup for remote workers
About the Company
- We are on a mission to make money work for everyone, moving away from traditional banking complexities.
- Our product offering has grown significantly over 10 years, including personal and business accounts, joint accounts, accounts for 16-17 year olds, a kids account, credit cards, savings, investments, and pensions.
- We focus on solving problems and changing lives through innovative features like hot coral cards and get-paid-early, alongside financial education and award-winning customer service.
- Our People Governance & Accountability team operates within the People Collective, fostering a culture of Mission, Action, Growth, Inclusion, and Care ('Monzo Magic').
- We aim to set Monzo up for success by bringing mission-led people together to do work and banking differently.
- We foster a culture centered on customers, combining the best of tech with banking, empowering a diverse, high-performing, innovative, and agile workforce.
- We believe governance should be clear, practical, scalable, and help us grow with confidence.
- Our People Governance & Accountability team works at the intersection of People, Legal, Compliance, and Risk, owning the end-to-end design and operation of Monzo’s accountability and people governance frameworks globally.
Equal Opportunity
- Diversity and inclusion are a priority, with extensive support for employee growth.
- We embrace diversity by fostering an inclusive environment for all people to do their best work.
- All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
- We encourage the use of preferred names during the application process.