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About the Role
As Sales Director, you will architect the commercial engine, owning inbound and outbound sales, CRM and AI-driven workflow transformation, and the full customer experience from first touch to retention. You will manage and develop a growing team of sales consultants, working closely with the founders to shape strategy and execute with discipline.
Responsibilities
- Grow and develop the inbound sales team, outbound function, aftersales, and offline conversion
- Own sales team targets and metrics through structured planning and execution
- Drive customer satisfaction and retention of key brand clients
- Oversee the CRM system and full customer journey
- Develop market and customer understanding to inform product, pricing, and strategy
- Manage client relationships and resolve disputes
Requirements
- 3+ years of experience in sales, with at least some time leading or mentoring a team
- Strong sense of ownership and responsibility for outcomes
- Comfortable managing people and holding a team accountable to results
- Solid understanding of CRM systems, pipelines, and data-driven decision making
- Genuine excitement for AI-native tools and workflow automation
- Native level German language skills
- Professional English language skills
- Based in Berlin or willing to relocate
Skills
- Sales leadership
- CRM systems
- Pipeline management
- Data-driven decision making
- AI-native tools
- Workflow automation
Location
- Berlin
Work Type
- On-site
Experience Level
- 3+ years of sales experience
- Team leadership or mentoring experience
Salary/Compensations
- Competitive base salary
- Bonus packages
- Additional incentives
Benefits
- Direct access to founders
- Influence over commercial strategy
- Opportunity to shape a Head of Sales role
- International, mission-driven team environment
About the Company
- Fast-scaling, founder-led company redefining an industry
- European B2B signage company founded in 2014
- Premium brand trusted by global household names in retail, hospitality, tech, and luxury
- Ambition to be the first truly scalable business in a historically fragmented sector
- Utilizes smart processes, technology, and AI for scalability
- Proven business with real revenue, clients, and a clear roadmap to European market leadership
- Offices in Berlin, Wrocław, and Helsingborg
- Exciting inflection point with a growing senior commercial team