Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is responsible for the operational execution of personalized communications across email, push notifications, in-app messaging, SMS, and other owned channels. You will build, test, deploy, and monitor customer journeys within CRM systems and marketing automation platforms, ensuring accurate and timely campaign delivery.

Responsibilities

• Build, configure, test, and deploy customer journeys, campaigns, and automated workflows across marketing automation platforms.
• Translate campaign briefs into accurate audience segments, journey logic, and multichannel customer experiences.
• Execute campaign setup, scheduling, and deployment activities.
• Conduct comprehensive quality assurance testing, including audience validation, personalization checks, journey logic testing, content reviews, and link validation.
• Monitor campaign performance and delivery, identifying and escalating operational issues.
• Support A/B testing and experimentation programs.
• Manage audience segmentation and campaign eligibility rules.
• Leverage AI and automation features to improve campaign efficiency and scalability.
• Maintain campaign calendars, workflow documentation, operating procedures, and QA checklists.
• Collaborate with stakeholders to coordinate campaign delivery and ensure requirements are met.
• Support User Acceptance Testing (UAT) activities and validate campaign builds.
• Assist with troubleshooting campaign, audience, and platform issues.
• Ensure campaign execution complies with internal governance, consent requirements, and data privacy regulations.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance campaign processes.

Requirements

• 1-3 years' experience in marketing, sales, campaign operations, CRM, customer engagement, or project coordination roles.
• Exposure to marketing technology platforms is highly regarded.
• Strong attention to detail with the ability to accurately execute campaigns, customer journeys, and audience segmentation.
• Strong organizational and project management skills, with the ability to manage multiple campaigns and competing deadlines simultaneously.
• Experience conducting campaign QA, testing, and validation.
• Strong communication and stakeholder management skills.
• Comfortable working with data and reporting.
• Ability to follow established processes while proactively identifying opportunities for improvement.
• Familiarity with leveraging AI-powered platform features and automation tools.
• Understanding of customer lifecycle marketing concepts and multichannel communications.
• CRM automation experience (Braze, Salesforce Marketing Cloud, Iterable, HubSpot, Adobe Campaign, or similar) is preferred.
• Understanding of how a CDP (like Tealium) is used for data activation and customer segmentation is preferred.
• Understanding customer data structures and how audience attributes are used for segmentation and personalisation is preferred.
• Understanding of HTML and liquid templating for email personalisation and campaign execution is preferred.
• Experience in Real Estate, Tech, Media, Advertising, or Software industries is preferred.

Skills

• Marketing automation platforms (e.g., SFMC and Braze)
• Email marketing
• Push notifications
• In-app messaging
• SMS marketing
• Campaign execution
• Audience segmentation
• Workflow management
• Quality assurance
• A/B testing
• AI-powered features
• Data analysis
• Project management
• Stakeholder management
• HTML
• Liquid templating

Location

• Australia

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• Bachelor's degree in marketing, Communications, Business or a related field

Benefits

• Generous compensation
• Performance-based incentives
• Extra days of annual leave
• Leadership development programs
• LinkedIn Learning
• Perkbox discounts

About the Company

• Domain is one of Australia's most trusted and loved property brands, helping millions of Australians find their dream home and stay informed about the property market.
• Domain has joined forces with CoStar Group, a global leader in real estate information, analytics, and online marketplaces.
• CoStar Group is an S&P 500 company with more than 35 years of experience transforming how people understand and transact real estate.
• CoStar is investing heavily in new products, technology, and people to revolutionise how Australians access property data, insights, and marketplaces.

Equal Opportunity

• Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities.
• We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
• We are committed to providing an equitable recruitment process for people with disability.
• CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.