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About the Role

As a Volunteer Leader, you'll play a key role in supporting our Operations team to maintain and improve Central London's waterways and towpaths. This is a hands-on operational role where you'll lead and support groups of volunteers carrying out practical maintenance and improvement work across the canal network. Working closely with our Operations colleagues, you'll help identify priorities, organise volunteer activities and ensure work is completed safely and effectively. Every day is different, offering the opportunity to develop people, solve practical problems and make a lasting impact on the waterways that thousands of people enjoy.

Responsibilities

Work alongside the Operations team to identify where volunteer support can make the greatest impact
Recruit, train and support volunteers to deliver practical maintenance activities
Ensure volunteers are equipped, trained and able to work safely
Plan, organise and lead volunteer groups across the network
Deliver projects that support our purpose of keeping our waterways and towpaths open, safe & clean
Painting and site improvements
Fly-tipping and litter removal
Vegetation clearance
Planned preventative Lock maintenance
Minor repairs and surface repairs
Water control tasks

Requirements

Full UK Manual Driving License - Essential
Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance
Experience of leading a small team
Great organisation and prioritising skills
Effective and engaging communication skills
Computer literate – with good knowledge of Microsoft Office package
Self-motivated, able to work flexible hours to meet volunteering and business needs
Communicate well with customers, volunteers and staff at all levels
Organised, proactive and engaging individual who enjoys working with people and is passionate about making a difference
Confident leading volunteer groups, organising activities and handling day-to-day administration
Strong commitment to safety and creating a positive volunteer experience

Skills

Health & Safety processes, including risk assessments and method statements
Safeguarding
Practical or maintenance work
Volunteer coordination or team leadership

Location

Central London
Docklands, London E14 9ST

Work Type

Annualised hours pattern, averaging 37 hours per week
Seven-day rota, including weekends and public holidays
24-hour operational standby rota
Part time
Flexible
Job share

Experience Level

Team leadership experience

Salary/Compensations

£29,670 + £4,000 per annum Inner London Allowance

Benefits

Competitive pension scheme
Increasing holiday entitlement
Range of employee benefits

About the Company

We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water.
Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home.
All of this enables us to provide wellbeing opportunities for millions of people each year.
We care passionately for our waterways, and as importantly, for those who look after and use them.
We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

Equal Opportunity

We are committed to building a diverse and inclusive workforce where everyone can thrive.
We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.
We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role.
At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions – without exception - are made by our hiring managers.