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About the Role

Lead quality assurance, compliance, and risk management activities across Marketing & Recruitment for Kaplan's UK, US, and Canada destinations. Ensure regulatory requirements, quality standards, and risk management processes are embedded in daily operations. Provide guidance and oversight to identify, assess, and manage risks, supporting student experience and safeguarding Kaplan's reputation.

Responsibilities

• Lead quality assurance, compliance, and risk management activities.
• Ensure regulatory requirements, quality standards, and risk management processes are embedded.
• Provide guidance, oversight, and assurance to identify, assess, and manage risks.
• Support the delivery of a positive student experience.
• Safeguard Kaplan's reputation and regulatory obligations.

Requirements

• Experience working in quality assurance, compliance, risk management, or a related function.
• Experience in leading audit, monitoring, or assurance activities.
• Experience interpreting policies, procedures, or regulatory requirements.
• Experience producing reports, recommendations, and management information for senior stakeholders.
• Experience building effective relationships and influencing outcomes across teams and functions.
• Understanding of continuous improvement methodologies and operational controls.
• Strong analytical and problem-solving skills.
• Good attention to detail and ability to identify themes, trends, and emerging risks.
• Comfortable with learning and adopting new digital tools, including AI-powered platforms.

Skills

• Quality assurance
• Compliance
• Risk management
• Audit
• Monitoring
• Assurance activities
• Stakeholder engagement
• Continuous improvement
• Relationship building
• Analytical skills
• Problem-solving skills
• Attention to detail
• Digital tools adoption
• AI platform utilization

Location

• Hybrid working - home and office based near London Bridge

Work Type

• Full Time
• Permanent
• Hybrid

Experience Level

• Previous people management experience is desirable.

Salary/Compensations

• Circa £65,000 per annum

Benefits

• 28 days annual leave
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan

About the Company

• Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia.
• Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.
• In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 10 leading well-ranked UK universities.

Equal Opportunity

• At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce.
• As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.
• We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer.
• We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.
• Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.
• Applicants will also be given information on how to request reasonable adjustments if selected for interview.
• Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers.
• These groups serve as vital forums for support, connection, and advocacy within our company.