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About the Role
Partner with risk, compliance, and business stakeholders to design fit-for-purpose risk models that balance efficiency with integrity across the client engagement lifecycle. You will simplify and streamline risk pathways through AI and automation.
Responsibilities
- Interpret global and local policies, risk questionnaires, risk pathways, controls, decisioning criteria and approval requirements across the client engagement lifecycle, identifying duplication, complexity, control inefficiencies and opportunities to simplify and optimise risk outcomes.
- Analyze risk assessment requirements, risk decision criteria and governance obligations to support the design of fit-for-purpose risk pathways aligned to risk appetite and compliance requirements.
- Partner with risk, compliance and business stakeholders to document, validate and translate risk requirements into clear business rules, process requirements and future-state designs.
- Support the development of future-state risk assessment models, decision trees, routing pathways and risk governance frameworks that improve efficiency while maintaining appropriate risk oversight.
- Assess opportunities to standardise risk data inputs, simplify questionnaires and reduce unnecessary review activities through a more proportionate risk-based approach.
- Support testing, validation and implementation activities to ensure redesigned risk assessment processes operate effectively and achieve intended business and risk outcomes.
- Prepare analysis papers, business requirements, risk documentation and supporting materials to enable successful implementation of future-state risk assessment processes.
Requirements
- Proven experience delivering business transformation, process improvement or risk-related change initiatives within complex stakeholder environments.
- Experience interpreting policy, risk and compliance requirements and translating them into business requirements, controls, governance processes and future-state designs.
- Demonstrated ability to engage senior executives, business stakeholders, risk and compliance teams, building trusted relationships and driving alignment across diverse groups.
- Strong experience in process mapping and re-designing customer onboarding risk workflows.
- Strong analytical skills with the ability to identify themes, dependencies, risks, control gaps and improvement opportunities across processes, systems and stakeholder feedback.
- Experience in running working groups in order to elicit consensus and using whiteboarding visual collaboration models.
- Working knowledge of enterprise risk platforms and technologies such as Salesforce, with the ability to understand system impacts, integration points and business process implications.
Skills
- Business Analysis
- Risk Assessment
- Policy Interpretation
- Process Redesign
- AI
- Automation
- Risk Models
- Client Engagement Lifecycle
- Risk Pathways
- Process Mapping
- Customer Onboarding
- Salesforce
- Accepting Feedback
- Active Listening
- Analytical Thinking
- Business Administration
- Business Case Development
- Business Data Analytics
- Business Process Analysis
- Business Process Modeling
- Business Process Re-Engineering (BPR)
- Business Requirements Analysis
- Business Systems
- Coaching and Feedback
- Communication
- Competitive Analysis
- Creativity
- Embracing Change
- Emotional Regulation
- Empathy
- Feasibility Studies
- Functional Specification
- Inclusion
- Intellectual Curiosity
- IT Project Lifecycle
Location
- Sydney / Gadigal
- Melbourne / Naarm
Work Type
- 12-month Maximum Contract
- Full-time
Experience Level
- Manager
Benefits
- Opportunity to work with leading organisations and cutting-edge technology
- Inclusive environment committed to Inclusion and Diversity and First Nations Prosperity
- Flexibility in work arrangements
- Clear paths for career progression supported by continuous learning and leadership development
- Generous leave entitlements (floating public holidays, birthday leave, ability to purchase additional leave)
- World-class parental leave policy (up to 26 weeks)
- Perks
About the Company
- At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact.
- Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.
- Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.
Equal Opportunity
- We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.