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About the Role

We are looking for a talented and experienced Director of Sales to lead our Japan Agentic Sales and Presales teams at NiCE. The Agentic Solution Sales Team combines an overlay and a hunter sales capacity to support advanced, AI solution sales cycles to accompany our CXone platform or be standalone.

Responsibilities

Develop and execute strategic sales territory plans to drive revenue growth for NiCE's advanced digital and AI solutions
Lead a high-performing sales and presales team to exceed sales targets and deliver exceptional sales support to the CX account teams
Identify new business opportunities and cultivate relationships with key clients in the digital solutions market
Collaborate with cross-functional teams to ensure alignment and support for NiCE go to market sales initiatives
Analyze market trends and customer needs to inform sales strategies and product development
Monitor and report on sales performance metrics to track progress and identify areas for improvement
Responsible for managing team composition, including recruitment and separation processes

Requirements

Minimum of 3 years of experience in sales leadership roles within the digital and/or AI solutions, and CCaaS space
Minimum of 5 years of experience in individual contributor role in enterprise software sales in like or similar market
Proven track record of driving sales growth and exceeding targets
Strong leadership, communication, and negotiation skills
Deep understanding of digital technologies and trends in the digital solutions market
Ability to thrive in a fast-paced, hyper growth, extremely high-volume sales environment
Bilingual - English & Japanese

Skills

Advanced digital and AI technologies
Conversational AI
IVA
Knowledge management
Agent assistance
Contact center as a service (CCaaS)
Sales leadership
Customer experience (CX) market
Sales territory planning
Sales target achievement
Client relationship cultivation
Cross-functional collaboration
Market trend analysis
Sales strategy development
Product development input
Sales performance monitoring
Team management
Recruitment
Separation processes
Enterprise software sales
Communication skills
Negotiation skills
Digital technologies
Digital solutions market trends
Fast-paced sales environments
High-volume sales environments
English
Japanese

Location

Japan

Work Type

Full-time

Experience Level

Director
Sales leadership
Individual contributor

Benefits

Ever-growing, market disrupting, global company
Fast-paced, collaborative, and creative environment
Market leader
Endless internal career opportunities across multiple roles, disciplines, domains, and locations

About the Company

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

Equal Opportunity

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.