Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Sr. Partner Sales Manager role.

Rezi rewrites your resume against Genesys's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Sr. Partner Sales Manager posting at Genesys — free, in seconds.

About the Role

The Senior Partner Sales Manager will drive revenue growth through strategic partners in Japan, owning a portfolio of partner accounts and executing go-to-market plans to generate pipeline, expand opportunities, and accelerate Genesys Cloud adoption. This role requires strong commercial discipline, executive-level partner engagement, and the ability to influence sales motions through partners, acting as a trusted advisor to help partners build a profitable Genesys practice.

Responsibilities

Own and manage a defined set of strategic partner accounts in Japan, achieving annual revenue and pipeline targets.
Develop and execute partner-specific business plans, including joint pipeline creation, account mapping, sales campaigns, enablement, and executive engagement.
Drive partner-led and partner-influenced opportunities across new logo acquisition, expansion, cross-sell, and upsell motions.
Establish a disciplined sales cadence with partners, including regular pipeline reviews, opportunity progression, forecast alignment, and action tracking.
Work closely with Genesys sales teams to ensure clear alignment on account ownership, opportunity strategy, and partner engagement models.
Build trusted relationships with senior stakeholders across partner organizations.
Articulate the Genesys Cloud value proposition, including AI, digital, automation, and experience orchestration capabilities.
Help partners identify market opportunities, develop differentiated offerings, and position Genesys solutions effectively.
Represent Genesys professionally in partner meetings, customer discussions, business reviews, and industry activities.
Support the development of partner capabilities, including sales readiness, solution knowledge, certifications, and program adoption.
Encourage partners to build scalable Genesys Cloud practices for sustainable growth and profitability.
Leverage Genesys partner programs, incentives, campaigns, and promotions to accelerate partner engagement.
Collaborate with internal teams to deliver enablement activities that improve partner confidence, solution positioning, and competitive differentiation.

Requirements

8+ years of experience in enterprise sales, partner sales, alliance management, or business development within the IT, cloud, SaaS, CX, contact center, or related technology industry.
Proven track record of achieving revenue and pipeline targets through partner-led or indirect sales motions.
Strong understanding of enterprise technology sales cycles, including complex stakeholder management and value-based selling.
Experience working with system integrators, resellers, technology partners, or large enterprise partners in Japan.
Ability to develop and execute structured partner business plans that translate strategy into measurable sales outcomes.
Strong commercial acumen, including an understanding of SaaS business models, partner profitability, recurring revenue, and cloud transformation.
Ability to communicate the value of cloud, AI, digital, and customer experience technologies to both business and technical audiences.
Excellent relationship-building skills, with the ability to influence senior partner stakeholders and internal cross-functional teams.
Strong pipeline management, forecasting, and sales cadence discipline.
Self-starter with a growth mindset, high accountability, and the ability to operate independently in a fast-moving environment.
Excellent verbal and written communication skills in Japanese and English.
Experience using CRM and sales productivity tools such as Salesforce and LinkedIn Sales Navigator.
Understanding of the competitive landscape across cloud, SaaS, contact center, CCaaS, CRM, AI, and digital customer engagement is preferred.
Strategic thinker who can also execute with discipline and urgency.
Comfortable working in a matrixed global organization.
Able to balance partner advocacy with Genesys’ commercial priorities.
Curious about technology and passionate about helping partners and customers transform their business.
Strong executive presence and the ability to lead business discussions with confidence.
Collaborative, transparent, and comfortable working across cultures and functions.
Must be legally permitted to work in Japan.

Skills

AI
Cloud
SaaS
CX
Contact Center
Salesforce
LinkedIn Sales Navigator
CCaaS
CRM
Digital Customer Engagement

Location

Japan

Work Type

Hybrid

Experience Level

8+ years

Benefits

Paid volunteer time
August Free Fridays
Well-being resources
Regionally tailored programs for employees and their families

About the Company

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Genesys Cloud is the AI-powered Experience Orchestration platform that accelerates growth by delivering empathetic, personalized experiences at scale.
We employ nearly 7,000 people across the globe who embrace empathy and cultivate collaboration.
We offer great benefits and perks like larger tech companies, with the independence to make a larger impact and take ownership of work.
Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries.
Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale.
Genesys enables true intimacy at scale to foster customer trust and loyalty by transforming back-office technology to a modern revenue velocity engine.
AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.
150+ new AI features were released in the last fiscal year.
A flexible-first culture – Join a global team with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Equal Opportunity

Genesys is an equal opportunity employer committed to fairness in the workplace.
We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.