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About the Role

The Senior Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for the Nestle Health Science (NHSc) Holistic Health portfolio within Northeast grocery accounts. The individual will work closely with internal teams to identify and develop business opportunities, advance partnerships, and achieve industry leadership with assigned customers. Key accountabilities include hitting annual financial targets and building impactful relationships.

Responsibilities

Develop strategic and winning relationships throughout assigned customers.
Focus on exceeding performance goals via off-shelf display, distribution gains, and ACV enhancement.
Establish strong working relationships with internal teams including Customer Strategy, Finance, and Customer Service.
Gain a detailed understanding of the customer’s go-to-market model, including Category Management strategy.
Execute brand and category growth strategies that align with the customer.
Identify new opportunities for growth and develop/implement strategic growth plans aligned with corporate goals.
Educate business partners on products, retail goals, and measurement of success.
Deliver customer presentations demonstrating innovation, shelf positioning, promotions, and pricing.
Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics, and inventory management.
Manage Trade budget and monitor spending efficiency for strong ROI and GTN efficiencies.
Oversee Trade Investment Management system inputs, trade fund management, and direct sales forecasting and projection activities.
Ensure strong Trade management, budget processing, and efficiency for a strong ROI.

Requirements

Bachelor's degree in business or related field preferred.
8+ years sales experience preferred; minimum 4 years managing strategic FDM customers.
Sales experience in the Grocery, Drug, and/or Mass retail channel(s) is required.
Experience in consumer goods, health & wellness, and vitamins and supplements is highly preferred.
Prior experience using syndicated data to determine customer needs and establish effective pricing and promotional activities.
Knowledge of Project Management and experience managing projects in a complex, fast-moving environment.
Knowledge of relationship management and experience working with partners to build initiatives that deliver on goals.
Proficient in MS Office Suite (Word, Excel, Power Point, etc.).

Skills

Ability to manage multiple priorities and multiple brands/categories.
High level of organizational skills.
Good written and oral communication skills.
Ability to work independently and meet deadlines.
Ability to multi-task and follow-up when responses are needed.
Deep understanding of the assigned Customer and how to develop demand creation plans.
Ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals.
Problem solver with a solutions-oriented mindset.
Dynamic leader who can push past obstacles and overcome objections.
Articulate communicator who can quickly synthesize data.
P&L management and strong financial acumen.

Location

Northeast grocery accounts

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree preferred

Salary/Compensations

$160,000 to $175,000

Benefits

Performance-based incentives
401k with company match
Healthcare coverage
Broad range of other benefits

About the Company

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide, harnessing their collective strength to empower healthier lives.
Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more.
We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
We bring our best for better lives, challenging people to bring fresh, diverse views and make bold moves.
We embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking.
We are committed to fostering professional growth and celebrating achievements.
We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Equal Opportunity

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law.
We welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.
This position is not eligible for Visa Sponsorship.