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About the Role

Canadian Blood Services is seeking a Temporary Full-time Quality Assurance Associate to join their Quality Assurance team. This role contributes to a broader, flexible role spanning national and local contexts. The Quality Assurance team ensures all products and services meet customer expectations by verifying safety, quality, identity, purity, potency, and accessibility requirements. You will utilize advanced knowledge of Good Manufacturing Practices (GMP), Blood Regulations, CSA Blood and Blood Component Standards, and Cell, Tissues and Organs (CTO) regulations and standards.

Responsibilities

Ensure the organization's products and services consistently meet requirements by maintaining control in manufacturing and donor centre processes.
Adhere to regulations and standards, and apply Quality System processes such as quality event management, document management, validation, change control, corrective action preventative action, auditing, training, and quality control.
Educate staff to enhance their understanding of Good Manufacturing Practices within Canadian Blood Services Quality Management System.
Assist the organization in monitoring and continuously improving product and service quality by collecting and analyzing data, facilitating root cause analysis, investigations, and overseeing the implementation of improvements.
Support any center and any QA department that requires coverage and support, requiring comfortability with adjusting time zones, hybrid work conditions, travel, and digital devices/tools for virtual connections and work execution.
Maintain connectivity and responsiveness during working hours and support after-hours on-call duties if required.
Perform local, national, and other duties as required, showcasing adaptability and versatility across various tasks, sites, and National Quality Assurance department responsibilities.

Requirements

Post-secondary level education in a relevant discipline from a recognized academic institution, or equivalent experience is required.
Certification in Quality Management Systems and/or certified Quality Engineer designation is required. Will consider an applicant currently working on certification, or an agreement to obtain certification.
Minimum of 7 years’ experience within a manufacturing, pharmaceutical or blood collections environment following Good Manufacturing Practices.
At least 5 years of Quality Management and Continuous Improvement experience.
Thorough comprehension of applicable standards and regulations.
Comprehensive knowledge of the theory behind and application of quality systems processes as they pertain to the products and services provided by Canadian Blood Services (such as: Blood Collections, Health Canada's Blood and Blood component regulations, Canadian Standards Association's Blood and Blood component standards, Canadian Standards Association's Cells, Tissue, and Organ standards, AABB's Cellular Therapy standards, AABB's Blood Bank and Transfusion Services standards).
Comprehensive knowledge of Quality Management System elements is mandatory.
Comprehensive analytical, problem-solving and risk-based decision making skills are required.
Effective interpersonal skills along with proven ability to exercise sound judgment, tact and discretion, coach and facilitate discussions that promote the Quality Management System.
Strong ability to adjust and work in an agile work environment.
Demonstrated ability to think systemically and anticipate impact on people, systems and processes.
Up-to-date resume required.
Ability to travel up to 25% of the time to other CBS locations, as required.

Skills

Quality Management
Good Manufacturing Practices (GMP)
Blood Regulations
CSA Blood and Blood Component Standards
Cell, Tissues and Organs (CTO) regulations and standards
Quality systems
Analytical skills
Root cause analysis
Investigations
Interpersonal skills
Judgment
Tact
Discretion
Coaching
Facilitation
Agile work environment
Systemic thinking

Location

820 Wharncliffe Rd S, London, Ontario
3015 Howard Ave, Unit 1, Windsor, Ontario

Work Type

Hybrid
Temporary full-time
Onsite (minimum 60%)

Experience Level

Minimum of 7 years’ experience within a manufacturing, pharmaceutical or blood collections environment
At least 5 years of Quality Management and Continuous Improvement experience

Education Level

Post-secondary level education in a relevant discipline or equivalent experience
Certification in Quality Management Systems and/or certified Quality Engineer designation

Salary/Compensations

$86,400.00 - $101,700.00

Benefits

Payment in lieu for vacation and benefits
Annual performance award up to 6%
Defined benefit pension plan
Employee discounts
Wellness program
Professional resources

About the Company

Together, the work we do connects people and changes lives — including your own.
Be part of a dynamic, collaborative and caring organization committed to saving and improving lives.
Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work.
We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Equal Opportunity

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada.
We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
Applicants who require accommodation should discuss their needs with us.