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About the Role
This role provides dedicated administrative and operational support for the EMEA Service Offering team, taking ownership of Oracle ERP pricing and cost verification activities, and supporting C1 system debugging. The role ensures service pricelists are accurate and up-to-date, spare parts cost data is verified, and new system functionality is validated before production release.
Responsibilities
- Download current pricelists using EIS report “VRT QP – Price List Lines – EMEA”
- Compare report output against master Excel file to identify pricing gaps and missing entries
- Prepare upload files with missing prices in the required Oracle format
- Upload pricing data to Oracle via the Oracle upload tool
- Execute SQL Loader and Price List Line Import programs to process the data
- Verify successful pricelist updates by re-running the EIS report and cross-checking results
- Coordinate with Inside Sales teams on pricing availability and resolution of outstanding gaps
- Verify frozen cost history for spare parts items via Oracle Tools → “Item Costs”
- Check Quantity on Hand via “EMR INV Item Availability Inquiry”
- Review item master for notes, attachments, and status indicators
- Identify purchasing organization via Tools → Categories
- Search open Purchase Orders using EMR PO Inquiry (HUB IT / HUB SK)
- Contact reference buyers when item costs appear outdated or require review
- Ensure cost data accuracy before quotes are provided to customers
- Support debugging of new functionality after important C1 system updates
- Coordinate with Moisil Vasile’s team on logic changes and system enhancements
- Test and validate system changes before production release
- Document issues and resolutions for knowledge sharing and process continuity
Requirements
- Strong proficiency in Oracle ERP systems (navigation, reporting, and data management)
- Advanced Microsoft Excel skills – VLOOKUP, data comparison, and file formatting
- Strong attention to detail and data accuracy
- Ability to follow structured procedures independently
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills in English
- Ability to work in a matrix management environment
- Proficiency in Microsoft Office (Word, Outlook, PowerPoint)
- Experience with Oracle Pricing Manager module
- Experience with CPQ/configurator systems (C1 / Donna)
- Background in service industry or spare parts management
- Understanding of ERP data flows and master data management
- Experience with system testing and validation procedures
- Knowledge of purchase order processes and procurement workflows
- Embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities
Skills
- Oracle ERP
- Microsoft Excel
- Microsoft Office
- SQL Loader
- Price List Line Import
- CPQ/configurator systems
- System testing
- Validation procedures
- Purchase order processes
- Procurement workflows
About the Company
- Vertiv is a global leader in critical digital infrastructure, scaling up to meet the demands of AI, data centers, and next-gen technology.
- High-Performance Culture: Empowers employees to think big, execute with excellence, and deliver impact. Rewards those who challenge the status quo and drive meaningful change.
- Leadership Without Limits: Emphasizes accountability, trust, and ownership. Leaders engage and drive with collaboration, innovation, and customer-centric thinking.
- Limitless Growth & Learning: Believes in continuous development through rotational programs or high-impact projects.
- A Place for Everyone: Committed to Inclusion, valuing all employees' unique strengths and perspectives.
- Core Principals: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.
- Strategic Priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.
- Behaviors: Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development.
Equal Opportunity
- Promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.