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About the Role

The Programme Manager is responsible for the accurate and timely execution of three critical academic processes: faculty team coordination, examination and assessment production, and faculty thesis coordination and digital content monitoring on Canvas. This role acts as the internal faculty coordination point, tracking deadlines, documentation, and content quality across academic schools, departments, and campuses, while identifying and resolving risks.

Responsibilities

Coordinate examination preparation and alignment within the faculty team and with professional services stakeholders.
Track assessment documentation and invigilation arrangements, ensuring all necessary arrangements are in place before each exam period.
Coordinate resit organization and liaise with appropriate professional services.
Serve as the primary point of contact for the faculty regarding examinations and support professional services in advising students.
Monitor thesis registration, submission deadlines, and student progress, identifying risks to on-time completion.
Act as a point of contact for thesis-related student queries within the faculty, collaborating with the Director of Thesis Quality and supervisors to resolve them.
Track submission requirements, including formatting and originality checks, and follow up with students and supervisors on outstanding items.
Escalate unresolved thesis issues or emerging risks to the Director of Thesis Quality or relevant teams.
Conduct regular audits of Canvas modules to ensure learning materials, assessment briefs, schedules, and essential module information are accurate, current, and accessible.
Collaborate with module leaders to address identified gaps during audits, ensuring content meets institutional standards.
Flag structural or content inconsistencies to module leaders and escalate unresolved technical issues to appropriate stakeholders.
Maintain an overview of Canvas compliance across allocated programmes and report emerging patterns to relevant stakeholders.

Requirements

A university degree, or an equivalent qualification gained through relevant experience.
Experience in examination administration, thesis or assessment coordination, or a similar coordination role within an educational institution.
Experience working with a Learning Management System (LMS) such as Canvas, Blackboard, Moodle, Totara, including conducting content audits.
Strong organizational skills with high attention to detail.
Working knowledge of examination regulations, thesis processes, and Canvas or LMS best practices.
Excellent coordination and diplomatic skills to liaise effectively with Registry, IT, Department Heads, module leaders, and the Director of Thesis Quality.
Professional fluency in English, both written and spoken.
Good working knowledge of German (desirable).
Familiarity with the German higher education framework, including ECTS and examination regulations (desirable).
Experience with Canvas administration or conducting LMS content audits (desirable).
Experience in a similar coordination role across multiple campuses (desirable).
Teaching experience in any formal educational context (desirable).

Skills

Organised with attention to detail
Communication
Follow-up and escalation judgement
Stakeholder management
Problem solving
Customer service
Digital literacy
Adaptability

Location

Potsdam

Work Type

Full-time

Experience Level

Not specified

Education Level

University degree or equivalent qualification/experience

Benefits

Opportunity to work with a great team in a dynamic and international culture.
A workplace in our modern, centrally located campus in Potsdam.
Numerous campus events from the fields of art, culture, business and science.
Opportunity to develop and implement new ideas and concepts.
Personal and professional development.

About the Company

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions committed to empowering students with the knowledge and skills they need to make a positive impact in the world.
Our mission is to foster visionary leaders who can drive meaningful change for society.
With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences.
Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.
As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.
At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive.
Our employees play a vital role in ensuring that our students succeed at every step of their career path.
Join our team and be a part of a culture of innovation and excellence in education.
www.gusgermany.com

Equal Opportunity

As an employer, we are committed to equal opportunity and support for minorities.
We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.