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About the Role

The Programme Manager is responsible for the accurate and timely execution of three critical academic processes: faculty team coordination, examination and assessment production, and faculty thesis coordination and digital content monitoring on Canvas. This role acts as the internal faculty coordination point, tracking deadlines, documentation, and content quality across academic schools, departments, and campuses, while identifying and resolving risks.

Responsibilities

Coordinate examination preparation and alignment within the faculty team and with professional services stakeholders.
Track assessment documentation and invigilation arrangements, ensuring all necessary arrangements are in place before each exam period.
Coordinate resit organization and liaise with appropriate professional services.
Serve as the primary point of contact for the faculty regarding examination queries and support professional services in advising students.
Monitor thesis registration, submission deadlines, and student progress, identifying risks to on-time completion.
Act as a point of contact for thesis-related student queries within the faculty, collaborating with supervisors to resolve them.
Track submission requirements, including formatting and originality checks, and follow up with students and supervisors on outstanding items.
Escalate unresolved thesis issues or emerging risks to the Director of Thesis Quality or relevant teams.
Conduct regular audits of Canvas modules to ensure learning materials, assessment briefs, schedules, and essential module information are accurate, current, and accessible.
Collaborate with module leaders to address identified gaps during audits, ensuring content meets institutional standards.
Flag structural or content inconsistencies to module leaders and escalate unresolved technical issues to appropriate stakeholders.
Maintain an overview of Canvas compliance across allocated programmes and report emerging patterns to relevant stakeholders.

Requirements

A university degree, or an equivalent qualification gained through relevant experience.
Experience in examination administration, thesis or assessment coordination, or a similar coordination role within an educational institution.
Experience working with a Learning Management System (LMS) such as Canvas, Blackboard, Moodle, Totara, including conducting content audits.
Strong organizational skills with high attention to detail.
Working knowledge of examination regulations, thesis processes, and Canvas or LMS best practices.
Excellent coordination and diplomatic skills to liaise effectively with Registry, IT, Department Heads, module leaders, and the Director of Thesis Quality.
Professional fluency in English, both written and spoken.

Skills

Organised with attention to detail
Communication — explains procedures clearly to students, module leaders and academic teams.
Follow-up and escalation judgement — tracks outstanding actions to completion and knows when and to whom to escalate.
Stakeholder management — builds constructive working relationships with stakeholders
Problem solving — resolves day-to-day coordination issues pragmatically.
Customer service — responds to student and staff enquiries professionally and promptly.
Digital literacy — works confidently with Canvas and examination or thesis administration systems.
Adaptability — remains effective as exam periods, thesis cycles and Canvas requirements change.
Good working knowledge of German.
Familiarity with the German higher education framework, including ECTS and examination regulations.
Experience with Canvas administration or conducting LMS content audits.
Experience in a similar coordination role across multiple campuses
Teaching experience in any formal educational context

Location

Potsdam

Work Type

Full-time

Experience Level

Experience in areas of or demonstrably relatable to examinations administration, thesis or assessment coordination, or a similar coordination role within an education institution.
Experience working with a Learning Management System (LMS) such as Canvas, Blackboard, Moodle, Totara etc including conducting content audits.

Education Level

A university degree, or an equivalent qualification gained through relevant experience.

Benefits

Opportunity to work with a great team in a dynamic and international culture.
A workplace in our modern, centrally located campus in Potsdam.
Numerous campus events from the fields of art, culture, business and science.
Opportunity to develop and implement new ideas and concepts.
Personal and professional development.

About the Company

Gisma University of Applied Sciences, first established in 1999 as Gisma Business School, is a leading university of applied sciences for innovative and creative international business, technology, and engineering innovation.
Our Global MBA program has been recognized for its excellence through the highly acclaimed AMBA accreditation, reinforcing our reputation in the industry.
Recently, we have expanded our programme portfolio into the fields of Computer Science, Software Engineering, Data Science, and Artificial Intelligence.
Our unique teaching approach combines practical experience in these fields with the development of analytical skills and an understanding of contemporary theories through personalized, hands-on, and interactive learning.
Gisma is part of Global University Systems (GUS), an international education business, which is represented by over 87,000 students in nearly 60 locations across the globe, providing students with opportunities for global exposure and a unique learning experience.

Equal Opportunity

As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability or legally protected status.