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About the Role

The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business, building an organization that is wired for excellence to deliver our ‘Win as One’ strategy and drive growth through continuous improvement. The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end-to-end business processes, enabled through SAP S/4HANA.

Responsibilities

Shape, measure, and continuously improve process elements to deliver business value.
Partner with the Business Process Owner (BPO) and other BPEs to manage the current process, define the future end-to-end process vision and roadmap, and ensure high-quality, well-controlled, user-centric processes.
Drive the transition from current state to future state through disciplined execution, strong governance, and effective change delivery.
Support the BPO in maximizing value delivery through rigorous performance management, adoption oversight, and continuous improvement activities.
Collaborate with the BPO and relevant function(s)/operating units to ensure design meets requirements and strategic objectives.
Facilitate workshops to gather input, feedback, and socialize recommendations.
Document “to be” processes and support evaluation of “as is” processes, identifying bottlenecks, inefficiencies, and duplication.
Drive decisions through relevant governance forums and ensure timely communication to stakeholders.
Align designs with program timelines and milestones, coordinating with other functional areas and interdependent programs.
Support the Functional Leader in evaluating the preparedness of their functional area for program delivery, identifying gaps and proposing solutions.
Support the business change team in understanding people implications for the change and defining/delivering relevant interventions for successful adoption.
Create appropriate documentation for new processes and partner with the Training & Adoption team to develop training/upskilling.
Partner with the Business Continuity Manager to establish and manage interim operating states.
Collaborate with operational teams to design and implement interim processes, ensuring minimal disruption.
Ensure plans are in place to transition from interim states to permanent processes sustainably.
Foster effective relationships with stakeholders, ensuring alignment and collaboration.
Communicate effectively, adapting messaging for different audiences.
Champion the process vision, ensuring priorities are reflected in program decision-making.
Embed performance management and controls by defining KPIs, monitoring adoption/outcomes, and driving continuous improvement.
Own the Source-to-Contract process using detailed process mapping and tools.
Establish and maintain process KPIs.
Ensure consistent process execution across regions, categories, and business units.
Govern process changes and improvement initiatives.
Drive standardization and harmonization of sourcing and contracting processes globally.
Identify, ideate, and support opportunities to improve user experience, reduce cycle times, and eliminate non-value-added activities.
Lead continuous improvement and transformation initiatives across the S2C value stream.
Benchmark processes and bring best practices.
Influence senior stakeholders to align on process standards, investments, and priorities.
Build strong partnerships across Procurement, Legal, Finance, HBS, and D&T.

Requirements

10+ years of relevant experience working in complex, global organisations, ideally within Consumer Health, or FMCG sectors.
Strong functional & technical understanding of the full Source-to-Pay lifecycle & controls including Procurement, Strategic Sourcing, contracting, Procurement Excellence, or Business Transformation, supplier onboarding, requisitioning, purchasing, goods receipt, invoice processing (including e-invoicing), and payment execution, Supplier lifecycle with clear awareness of upstream and downstream impacts.
Extensive experience in mapping processes.
Ability to operate across functions and geographies.
Structured problem solving and sound judgement; able to assess impacts across functions, manage risks and make informed recommendations.
Hands on experience in Ariba, SAP / ERP platform is a must.
S4 Hana implementation experience is a plus.
Strong analytical skills: ability to analyse complex processes, understand workflow patterns, and identify inefficiencies.
Experience with procurement technologies, workflow solutions, analytics, and automation, with strong proficiency in process modelling software, data analysis tools, and automation technologies.
Project Management Skills: Ability to plan, manage, and execute process improvement initiatives on time in full.
Strong stakeholder management and influencing capabilities, with the ability to communicate effectively, engage senior stakeholders, adapt to changing priorities, demonstrate resilience, and drive results with a growth mindset.
Inspiring and motivating – strong leader with the power to inspire, energize, and motivate their team to work together to achieve shared goals.
Building strong relationships – skilled at developing ability to build strong collaborative team connections relationships with their team & wider stakeholders.
Making informed decisions – Evaluates challenges Considering problems and challenges from multiple different perspectives, analyse potential outcomes, takes calculated risks, and make decisions that drive help propel the organization forward.
Navigating and driving change – identifying the need for change, executing structured change management strategies, guiding teams through managing periods of uncertainty and disruption, and ensuring operational maintaining stability and continuity throughout the transformation for the organization.

Skills

SAP S/4HANA
Source-to-Contract process
Process mapping
KPI definition
Process governance
Process improvement
Standardization
Harmonization
User experience improvement
Cycle time reduction
Non-value-added activity elimination
Benchmarking
Best practices
Stakeholder influence
Procurement
Legal
Finance
HBS
D&T
Ariba
SAP / ERP platform
Analytical skills
Process modelling software
Data analysis tools
Automation technologies
Project Management
Stakeholder management
Influencing capabilities
Communication
Resilience
Growth mindset
Leadership
Team building
Decision making
Change management

Experience Level

10+ years of relevant experience

About the Company

Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions.
Our trusted portfolio of brands includes Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®.
We combine deep human understanding with trusted science.
Our Win as One strategy puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do.
We are driven by an agile, performance-focused culture.

Equal Opportunity

Haleon is committed to mobilizing our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
We strive to create an inclusive culture where different backgrounds and views are valued and respected.
We aim for Haleon to be a place where all employees feel they truly belong.
Personal information shared during the application process is voluntary and used to meet regulatory and reporting obligations, and to support the development and refinement of inclusion and belonging programs.
Personal information provided will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know.
We will provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.