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About the Role

The Senior Product Manager 2 is responsible for establishing and executing the strategic capability roadmap for OmniTrace, Nordstrom's AI-powered inventory intelligence platform. This role focuses on delivering anomaly detection, lifecycle traceability, and real-time inventory visibility, shifting inventory management from reactive to proactive and AI-assisted prevention.

Responsibilities

• Develop and own the strategic product vision and roadmap for OmniTrace's AI-powered anomaly detection, lifecycle traceability, and real-time inventory visibility capabilities
• Own the enterprise dashboard UI experience, giving business and operations teams a single, real-time view into enterprise inventory stock on hand, movement, and transaction lineage search
• Lead product discovery and rapid prototyping — driving aligned MVP scope, delivery estimates, and prioritized execution across anomaly detection and inventory visibility domains
• Own intake and use case definition, working with business partners to translate operational pain points into detection rules, decision trees, and recommended actions
• Define the roadmap toward self-healing, autonomous anomaly resolution — progressing use cases from detection, to AI-assisted recommendation, to human-in-the-loop automation, to guardrailed auto-resolution
• Partner with Supply Chain, Store Operations, Merchandising Operations, Accounting, and Finance to ground product requirements in operational and financial reality
• Support both front-end UI experiences and back-end system-to-system consumers, ensuring anomaly, stock on hand, movement, and lineage signals are equally usable by human operators and downstream automated workflows
• Build business cases with finance and business partners that quantify shrink reduction, resolution time (MTTR) improvement, and labor savings from automation
• Drive prioritization and alignment across cross-functional business and technology stakeholders, including engineering, data science, and operations
• Define product requirements, process flows, data schemas, and system integration specifications in alignment with north star architecture
• Define and measure KPIs for product features — detection accuracy, mean-time-to-resolution, automation/self-healing rate, search and dashboard adoption, and data freshness/latency — and support ongoing system health

Requirements

• Minimum 5 years' experience in product management, technology, or operations
• Strong understanding of inventory management systems and AI/ML-driven anomaly detection concepts, including how detection models, confidence scoring, and automated recommendations are built and evaluated
• Ability to set a compelling product vision and multi-year roadmap toward autonomous, self-healing operations, and to thrive in ambiguity where requirements, ownership, and scope are still forming
• Proven ability to lead discovery and delivery across multiple business capability teams in parallel, drive to an aligned MVP, and manage a prioritized backlog spanning UI, search, and system-to-system consumers
• Ability to define, measure, and analyze processes and model performance to identify improvement opportunities and prioritize automation candidates
• Strong written and verbal communication skills, with proven ability to build cross-functional relationships and drive alignment across Supply Chain, Store Operations, Merchandising Operations, Accounting, Finance, and engineering — up to executive leadership

Skills

• Product Management
• Inventory Management Systems
• AI/ML-driven Anomaly Detection
• Strategic Vision
• Roadmap Development
• Agile Execution
• Backlog Management
• Analytical Skills
• Process Analysis
• Model Performance Analysis
• Communication Skills
• Collaboration
• Cross-functional Relationship Building
• Stakeholder Alignment

Experience Level

• Senior

Salary/Compensations

• $166,000.00 - $258,000.00 Annual

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• Holidays

About the Company

• Nordstrom is a company that values its employees and offers a variety of benefits to support them and their families.

Equal Opportunity

• For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.