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About the Role
We're looking for a Product Manager who loves turning customer problems into beautifully executed product experiences. This is an execution-focused role where you'll partner closely with Engineering, Design and stakeholders across the business to deliver meaningful product improvements. You'll own features from discovery through delivery, balancing customer needs, business priorities and technical considerations to build products that make a measurable difference. You'll join a collaborative Product team with the opportunity to influence our roadmap while helping shape the future of the Hapana platform.
Responsibilities
- Execute the product roadmap by prioritizing and delivering features that create value for customers and the business.
- Partner closely with Engineering and Design to manage the product backlog, define user stories and deliver high-quality product releases.
- Engage with customers, analyze product data and validate ideas to ensure we're solving the right problems.
- Collaborate with Sales, Customer Success, Support and Marketing to deliver successful product launches and keep stakeholders aligned.
- Measure product performance, customer adoption and feedback to continuously improve the user experience and inform future roadmap decisions.
Requirements
- 4+ years experience as a Product Manager, preferably within a B2B SaaS environment.
- A track record of delivering successful software products and features.
- Strong understanding of Agile product development and modern software delivery practices.
- Confidence working with Engineering and Design teams to bring ideas to life.
- Experience using customer research and data to make product decisions.
- Excellent communication skills and the ability to simplify complex ideas for different audiences.
- A collaborative mindset with the confidence to challenge thinking and drive outcomes.
- Hiring for potential as much as experience.
Skills
- Product Management
- B2B SaaS
- Agile product development
- Software delivery
- Customer research
- Data analysis
- Communication
- Collaboration
Location
- Australia
- USA
- UK
- Brazil
- Singapore
- India
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years
Benefits
- Hybrid working
- Summer Fridays
- Birthday Leave
- Wellness Days
- Work From Anywhere (up to two weeks per year)
- Home Office Allowance
- Paid Parental Leave
- Sonder (24/7 mental health, medical and wellbeing support)
- Monthly Team Events
- Sydney HQ Perks (fresh fruit, snacks, great coffee, CBD office)
- Novated Leasing (for Australian team)
About the Company
- Hapana powers some of the world's leading fitness brands, providing a platform that manages memberships, bookings, payments, marketing, and growth.
- The fitness industry is evolving rapidly, and Hapana is the technology driving that transformation.
- The company is a team of 115 people across Australia, USA, UK, Brazil, Singapore and India.
- They are investing heavily in their platform, AI capabilities, and product innovation.
- Hapana is building products that thousands of fitness businesses rely on every day, with a direct impact on real customers, businesses, and millions of member experiences.
Equal Opportunity
- Hapana is proud to be an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment where everyone can do their best work.
- Different perspectives make us stronger, and they're one of the reasons we've come this far—and will continue to grow.