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About the Role

The City of Toronto is seeking a Manager, Facilities Management to lead a multidisciplinary team responsible for the operation, maintenance, and service delivery of its extensive recreation system. This role offers the opportunity to lead complex operations, build high-performing teams, and significantly impact community services.

Responsibilities

• Provide strategic and operational leadership for a broad portfolio of facilities, ensuring they are safe, welcoming, accessible, and well-maintained.
• Oversee facility operations, maintenance and repairs through a team of Supervisors and frontline staff.
• Manage operating budgets, procurement, and contract management.
• Support capital project planning and execution.
• Develop operational plans, policies, and procedures to promote efficiency and compliant service delivery.
• Lead and direct Supervisors and staff in managing day-to-day operations, balancing priorities, and responding to challenges.
• Foster a culture of accountability, collaboration, and service excellence.
• Support workforce planning, employee development, and continuous improvement.
• Lead operating budget development and administration.
• Oversee procurement and contract activities.
• Support the planning and execution of facility renewal and capital improvement projects.
• Work closely with internal partners, community stakeholders, elected officials, vendors, and regulatory agencies.
• Manage recruitment, employee development, performance management, and labor relations activities.
• Ensure compliance with collective agreements, health and safety legislation, and organizational policies.
• Represent the division on projects, committees, and strategic initiatives.
• Prepare reports and recommendations to support informed decision-making.

Requirements

• Post-secondary education in a related discipline.
• Significant leadership experience in facility management, operations, or a comparable environment.
• Strong understanding of maintenance and asset management practices.
• Experience with budget administration, procurement, and contract management.
• Experience with labor relations.
• Ability to build strong relationships.
• Ability to lead diverse teams.
• Ability to manage competing priorities.
• Ability to drive service excellence through sound operational leadership.
• Strong knowledge of occupational health and safety requirements.
• Strong knowledge of collective agreements and relevant legislation.
• Excellent communication skills.
• Excellent stakeholder management skills.
• Excellent problem-solving skills.

Skills

• Facility management
• Operations management
• Maintenance and asset management
• Budget administration
• Procurement
• Contract management
• Labor relations
• Team leadership
• Stakeholder management
• Problem-solving
• Occupational health and safety
• Communication

Location

• Various locations

Work Type

• Full-time
• Permanent

Experience Level

• Managerial
• Significant leadership experience

Education Level

• Post-secondary education in a related discipline

Salary/Compensations

• $126,000.00 - $176,140.00

About the Company

• The City of Toronto is home to one of Canada's largest and most diverse municipal recreation systems, serving millions of residents through an extensive network of recreation centres, arenas, pools and community facilities.

Equal Opportunity

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.