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About the Role
Lead consultation, strategic communications and engagement activity that promotes key highways, transport and infrastructure projects, helping residents, businesses and local partners understand and engage with improvements across the borough. Deliver integrated campaigns, manage media relations, support public and statutory consultations and provide expert advice on high-profile projects. Contribute to proactive and reactive press activity, including participation in the out-of-hours rota. Create engaging content for digital, social media, resident and internal channels, ensuring communications are clear, consistent and accessible. Translate technical information into compelling stories, manage reputational risks and support the Council's ambition to deliver high-quality infrastructure and services.
Responsibilities
- Lead consultation, strategic communications and engagement activity.
- Promote key highways, transport and infrastructure projects.
- Deliver integrated campaigns.
- Manage media relations.
- Support public and statutory consultations.
- Provide expert advice on high-profile projects.
- Contribute to proactive and reactive press activity.
- Participate in the out-of-hours rota.
- Create engaging content for digital, social media, resident and internal channels.
- Ensure communications are clear, consistent and accessible.
- Translate technical information into compelling stories.
- Manage reputational risks.
- Support the Council's ambition to deliver high-quality infrastructure and services.
Requirements
- Proven ability to develop, deliver and evaluate integrated communications and engagement campaigns that achieve measurable outcomes.
- Experience providing trusted communications and engagement advice to senior managers, portfolio holders and elected members.
- Experience working within a complex political environment and understanding public sector challenges.
- Experience planning and delivering multi-channel communications activity, selecting the most effective channels and approaches for different audiences.
- Experience planning, delivering and evaluating consultation and engagement activities, including engaging diverse communities and ensuring underrepresented voices are heard.
- Ability to use research, data, consultation feedback and campaign insights to develop evidence-based recommendations and measure impact.
- Experience handling media enquiries, sensitive issues and reputational risks with sound judgement, professionalism and confidentiality.
Skills
- Excellent writing and storytelling skills.
- Ability to create engaging content across media, digital, social and print channels.
- Strong stakeholder management and relationship-building skills.
- Ability to work effectively with colleagues, partners, elected members, residents and community groups.
- Excellent organisational skills.
- Ability to manage competing priorities, deliver projects and meet deadlines.
Location
- Harrow
Work Type
- Full-time
Experience Level
- Senior
About the Company
- The Council's ambition to deliver high-quality infrastructure and services for Harrow's communities.