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About the Role

As Assistant Facilities Manager, you will be responsible for managing all soft services, including events, office moves/adds/changes (MAC), minor projects, cleaning operations, finance and reporting support, and vendor management.

Responsibilities

• Manage all soft services including Event, MAC, Minor Project and cleaning operation
• Manage Work orders to meet KPI’s requirement
• Establish relationships with key users for smooth operation
• Consolidate information and generate reports, communications, and documents as required by client
• Assist in the implementation of Industry Best Practice operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained
• Setup targets and challenges for the team to improve services
• Assist in financial processes to ensure timely and accurate completion of financial management requirements
• Support prompt and accurate management of Budget/Purchase orders/Invoices
• Mitigate risk by ensuring A/R is maintained below 60 days payable
• Identify opportunities to cross-sell services and reduce operational costs for customers
• Actively encourage an environment that supports teamwork, co-operation, performance excellence, and personal success
• Provide timely coaching to elevate performance
• Assist in the management of all contractors on site to ensure they perform to required standards, including inspection of vendors’ works
• Assist in the procurement of vendors and services as required

Requirements

• At least 3 years or more experience in Soft services or Event arrangement and team management
• Experience of Excel, Word and PowerPoint
• Business level of English and Japanese
• Customer service-oriented attitude
• Friendly, helpful and willing to go above and beyond to help meet customer’s needs
• Able to prioritize effectively
• Proactive and positive attitude
• Team player
• Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy
• Excellent multi-tasking, project management and organizational skills
• Ability to work in a fast-paced environment and meet deadlines

Skills

• Excel
• Word
• PowerPoint
• English
• Japanese
• Soft services management
• Event arrangement
• Team management
• Client relationship management
• Reporting
• Financial management
• Vendor management
• Project management
• Organizational skills
• Communication skills

Location

• Tokyo
• Chiyoda-ku

Work Type

• Contract Employee
• On-site attendance required

Experience Level

• 3+ years of experience in Soft services or Event arrangement and team management

Salary/Compensations

• 4,800,000 JPY - 6,000,000 JPY

Benefits

• Performance-based bonus
• Possibility of full-time employment after one year based on performance
• Overtime pay included (30 hours equivalent)

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We take our responsibility to protect the personal information provided to us seriously.
• Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
• We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
• We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.