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About the Role

As the Senior Product Manager for Docusign Compliance Platform, you will define the product strategy for Audit and Monitor solutions, serving enterprise customers. This role requires translating technical complexity into compliance outcomes and ensuring efficient launch of strategic initiatives. You will navigate complex, cross-organizational conversations with senior stakeholders, grounding discussions in customer impact, data, and platform health.

Responsibilities

Lead the strategy and roadmap for Docusign's Audit and Monitor products, connecting compliance platform strategy and customer experience.
Profile high-value business use cases in the compliance space, navigating complex, distributed systems.
Drive vision and requirements for multi-system compliance platform changes, creating developer-ready functional specifications.
Champion launch efficiency for new compliance features, proactively identifying and clearing technical debt and communication blockers.
Define and operationalize success metrics (KPIs) for compliance platform performance and audit/monitoring features in collaboration with Data Science.
Develop a deep understanding of key customer personas, compliance workflows, and Jobs to be Done.
Facilitate requirements definition across teams, creating epics, user stories, and acceptance criteria.
Ensure seamless collaboration with Program Management, Design, and Engineering for timely product delivery.
Drive successful go-to-market and adoption by collaborating with Marketing, Pricing, Sales, Support, Legal, Security, and other internal partners.

Requirements

Bachelor's degree in a technology-related field (e.g., CS, EE, IT, Systems, MIS).
6+ years of directly relevant product management experience for SaaS products with a Master's degree; or 8+ years with a Bachelor's degree.
Experience with distributed systems and microservices architecture at enterprise scale.
Experience building and gaining consensus on comprehensive business cases for new product capabilities.
Experience delivering products using iterative or Agile methodologies.
Master's degree in Computer Science, a closely related advanced degree (M.S., M.Eng, M.IT.), or an MBA.
Familiarity with enterprise compliance, audit, or risk management workflows and regulatory context.
Strong growth mindset with a passion for continuous learning in a dynamic environment.
Sense of ownership, able to manage complex workloads autonomously.
Exceptional executive presence and communication skills (verbal and written).
Demonstrated systems thinking ability.
Proven ability to build cross-functional partnerships.

Skills

Product Management
SaaS Products
Distributed Systems
Microservices Architecture
Agile Methodologies
Compliance
Audit
Risk Management
Systems Thinking
Cross-functional Collaboration
Executive Presence
Written Communication
Verbal Communication

Location

Hybrid

Work Type

Hybrid

Experience Level

Senior
6+ years
8+ years

Education Level

Bachelor's degree in a technology-related field
Master's degree in Computer Science, a closely related advanced degree (M.S., M.Eng, M.IT.), or an MBA

Salary/Compensations

California: $146,400.00 - $235,375.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

About the Company

Docusign brings agreements to life, with over 1.5 million customers and more than a billion people in over 180 countries using their solutions.
The company's Intelligent Agreement Management platform unleashes business-critical data trapped inside documents.
Docusign is the #1 company in e-signature and contract lifecycle management (CLM).

Equal Opportunity

Docusign is committed to building trust and making the world more agreeable for employees, customers, and communities.
Every team member has an equal opportunity to succeed, be heard, exchange ideas openly, and build lasting relationships.
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in job application procedures.
It's important to Docusign to build a talented team that is as diverse as its customers, where all employees feel a deep sense of belonging and thrive.
Docusign encourages great talent who bring a range of perspectives to apply for open positions.
Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.
Docusign will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.