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About the Role
As a Workplace Experience and Hospitality Executive, you will curate exceptional, 5-star experiences for tenants, visitors, and stakeholders. You will seamlessly combine daily F&B operations, premium concierge hospitality, and proactive workplace services, ensuring our office environment radiates convenience, community, and the prestigious hospitality Accor is celebrated for. The successful candidate will be hired on a 12-month fixed-term contract with an option to extend.
Responsibilities
- Proactively welcome tenants and visitors, offering premium concierge and personalised lobby services.
- Deliver exceptional food and beverage services in conference rooms, ensuring impeccable set-ups.
- Provide table service for beverages in adjacent executive lounge areas.
- Co-ordinate daily workplace operations, tenant activation initiatives, and community-building events.
- Liaise with preferred suppliers to identify opportunities for service innovation.
- Respond promptly to tenant feedback, maintaining the asset's premium operating standards.
Requirements
- All successful candidates will be required to hold a valid National Police Check
Skills
- Strong hospitality or hotel background with experience in premium food and beverage service.
- Demonstrated experience in a customer-facing, concierge, or luxury guest services role.
- Proven capability in co-ordinating and planning events with seamless operational delivery.
- Excellent communication skills with a genuine passion for curating personalised customer experiences.
Location
- Australia
Work Type
- 12-month fixed-term contract
Benefits
- ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services and events.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on worldwide stays.
- Learn Your Way - Access to Accor’s industry leading training platforms, Accor Academy and Typsy.
- Build Your Network - Opportunity to grow hospitality network worldwide.
- Worldwide Opportunities - Limitless opportunities to grow career with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
About the Company
- Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia.
- Our core focus is on delivering tailor-made, human-centric hospitality solutions.
- Accor's vision of an augmented hospitality experience transcends the confines of our hotels, taking root within our HEARTIST culture and team ethos.
- This vision draws inspiration from our properties and thrives on the foundation of loyalty.
- At Accor, we welcome you as you are.
- We help you grow and learn, so that work brings purpose to your life.
- By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
- Accor is a world leading hotel operator.
- Accor is an inclusive company, building diverse teams across the globe.
Equal Opportunity
- Everyone has a story and we want to learn yours. We invite you to APPLY NOW.