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Responsibilities

• Coordinate operations by liaising between the client and the internal team of doctors.
• Manage doctor rotas using Connecteam, allocating them to work queues, backlogs, and platforms based on client requirements.
• Direct doctors to specific queues based on incoming client needs.
• Handle general client communication and rota creation.
• Communicate internally with doctors via phone for urgent matters if they do not respond on Connecteam.

Skills

• Rota management
• Client communication
• Workforce management